Rustic Inn Creekside

The Rustic Inn Creekside Resort and Spa was a fantastic place for my husband and I to celebrate our first anniversary. Checking in was very easy. When we walked into the lobby, we were greeted immediately and checked in. We were given a very thorough rundown of everything we needed to know, from where everything is to the times for breakfast in the morning. Our room was lovely. We did not pay for a Creekside cabin, but we still got amazing views of the creek and nature walk from the porch of our cabin. It felt like we had been upgraded and I was there for it. They gave us a card and some chocolate covered strawberries for our anniversary. I loved that little touch! I'm just mad at myself for putting the strawberries in the refrigerator to have later and completely forgetting about them. Sadness!!! Our room was very clean and spacious. It smelled nice as well. The bathroom was great, with plenty of hot water. We had an issue with our toilet but it was fixed within an hour of us going to the front desk. The only downside I really had was the three small uncovered windows on the wall facing away from the bed. The views out of them were lovely, but the sun shining through while sleeping wasn't very pleasant. I can't imagine what summer must be like. I wish there was a way to cover them. The amenities here were fantastic, even during the off season. We loved the breakfast. We really appreciated how they did try to change items up and that there was an omelet station during the week. The people working the breakfast were so friendly and hospitable. The hot tub and sauna are amazing places to sit and relax after a day of walking. The nature walk is a true nature walk. Not only did we see some of the mule deer that hang around town but we saw a family of otters one morning. Amazing!!! The location looks a bit far from town but it's an easy walk to the shops and restaurants. There are some places near the hotel for a quick bite and to get some supplies as well. Overall, if coming back to Jackson, I'd stay here again. I'd like to see what summers are like.

My wife and I ended our Yellowstone vacation in Jackson and spent a couple of extra days at the Rustic Inn. We had been there once before a few years ago and we are happy to report that The Rustic In is the absolute best place to stay in Jackson, in our opinion. The grounds and facilities are impeccably maintained and the staff are always friendly and helpful as well. Being able to step out of your cabin/room and take in the lush grounds instead of some other commercial space is very relaxing. Being at “the edge of town” it is still within walking distance of most everything in the Jackson square area. And if you don’t feel like walking they have a free shuttle service that is clean, prompt, and always has a good driver. We recommend the Rustic Inn to anyone who tells us they are going to Jackson Hole.

We saw our agent had booked a superior queen room. As this didn’t correlate to any room at the resort, we wrongly assumed a double queen with a fireplace. Sadly not. A king bed cabin with a view of a car park and the backs of some cabins was our luxury stay. Not a blade of grass in sight and no wildlife either. Just a dingy cabin in the corner of the car park, Bed was comfortable but bathroom area is screened by a curtain. Just a bit odd. Room was dark and free from natural light and any privacy: we were disappointed. Badly needs updating. Room service missed us one day. Having read the reviews we were expecting better. Breakfast really is not awsome. It’s not even great. It’s the same hot offerings every day and that’s bacon, scrambled eggs, diced potato and some patties. Very boring. Fruit was good but pastries dire. Self service coffee in take away cups isn’t our experience of a great breakfast. It’s functional. The idea of an evening meal here wasn’t appealing.