The Oscar Regency

We recently hosted a series of functions at this hotel and unfortunately encountered numerous issues across multiple departments and services. If I were to elaborate in full, it would require an entire document to cover the extent of the shortcomings. It is evident that the owner has minimal involvement in the hotel's operations. From our experience, it appears that hospitality is not their core business, but rather a side venture alongside their primary work in pharmaceutical manufacturing. However, if a business cannot be managed with genuine commitment, especially one that involves people’s hard-earned money and life events, it raises serious concerns. We urge potential customers to read reviews carefully before making any bookings. The hotel continues to function largely due to the dedication and sincerity of a few commendable staff members—our respect to them for upholding customer service despite the circumstances. We sincerely hope the management takes this feedback constructively and reflects deeply on the responsibility that comes with running a service-oriented establishment. It is also important to reflect that when one takes on the responsibility of serving people—especially during meaningful life occasions—there is a moral and spiritual duty to uphold sincerity, integrity, and care. Ignoring this responsibility is not just a business lapse but a deeper ethical concern that may have spiritual consequences. I could pursue several legal actions based on the poor service and negligence we experienced, but I choose to leave this matter to the higher judgment of the Universe -- Mahadev, the ultimate witness to all karma. When one fails to fulfill their duty in serving others with integrity, it is not just a professional failure, but a spiritual one—and that, ultimately, must be answered for.

I didn't stay here since there was no room available and i also don't get refund. As per my understanding, makemytrip app is not advisable

Everything was good staff behaviour, hotel ambiance, food was super. But they should check their washroom shower was broken.