Sonam S
14 mars 2025
lights keep going, we got stuck in the elevator for 10-15 mins, after getting us out the staff was laughing and giggling. we were suffocating inside, it was 4 of us in one tiny cramped up space and all the staff said was " khali 5 -10 min toh the aap ander" on top of that I asked for the manager so a random staff member replied I'm the manager, I asked for his ID he said I don't have. The front desk staff was add-on to our wound, they did nothing to help us, laughed the whole time. The staff is literally useless. I saw the lady on the front desk keeping her head down and sleeping at times. the *** who stands at the reception in the afternoon does nothing, he just sits there with no intention of helping any customer. the food is bad, very very costly. 175 rs for a cup of tea. the only good part about the hotel was their rooms, good and spacious, and the housekeeping staff was excellent, always helping and on time.
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