Alsisar Haveli - Heritage Hotel

We arrived with motion sickness in the early motioning, thanks for the very understanding reception team, we were able to check in by 10am already - I’m very thankful of that. The team is exceptional and I sense the eagerness of them providing best service to the guests , thank you very much! The property is very beautiful, some rooms seem to be a bit worn out though.

I have stayed in hotels the world over. This one is by far the worst. Don’t be taken in by the photos. They don’t represent what it’s really like there. There is a horrible smell in the area that I can’t even describe. It permeates your hair, your skin and your clothing. Most of the plumbing does not work saggy old beds. Somewhat unfriendly waiters. My advice to you is run the other way!! This was a completely horrible experience.

The building has character that is the best I can say about it. From our arrival to checking out we've only once received poorer service from hotel staff in all our seven trips to India. Our room located up numerous winding concrete steps was very tired and could have done with a good clean. We never ate in the evenings during our stay so can't comment on that meal, however breakfast was very poor. We ate reasonably early but found that the food was barely warm and quite often the containers were almost empty. On one occasion another diner dropped a slice of bread on the floor and one of the waiters put it through the toaster and attempted to put it on my plate. As for the *** playing his instrument in the courtyard, it was okay once, however hearing the exact tune over and over again was a bit much. On the plus side I think he was the only member of staff that acknowledged us during our two night stay. The photos make this look like a lovely place to stay when actually it is quite the opposite!