Casa de Palmas: Ultimate Pool w/ Grotto, Hot Tub & Bar

Perfect Setup The house, location, setup and amenities were all perfect, and exactly what we were looking for. Fishing was great especially for kids cause it’s easy to catch fish right off the canal. Play volleyball and hopped in the pool, or you can take a short drive to the nice beach area of Galveston. The house itself is so nice too! Loved it-

New Years’s Delight Between Christmas and New Years Day, a welcomed retreat! The weather was great, and this house was perfect for our family! It has a bathroom for every bedroom and a bonus for guests! Our children were old enough to enjoy being separated from us (and we from them.) They loved the kayaks, pool toys, volleyball and basketball courts, and we all loved the indoor games and hot tub. It was easy to get to the beach side and convenience store nearby. Overall, this was the best place we’ve rented in Galveston! Thanks so much!

Our stay was horrible!!!! I really do not know where to begin about our stay here. My brother and his wife flew in, so we could take our 100-year-old mother to the beach one last time. When we arrived, the temperature in the house was 95 degrees. The air conditioner was turned off, there is a Nest thermostat which controls the temperature remoting. It took close to 6+ hours to get to 75. When we called to report this, their response we are sorry someone must have overlooked this, just turn on the fans. Also, every afternoon the family room temp would climb to the mid-eighties with the air conditional on. The Lawn was not mowed, and the pool was dirty, and pool color was light green. It looked like the pool had not been clean in while. They sent the pool company out the next day. He shocked the pool, fixed the values so pool flow was correct and skimmed the pool. He did not vacuum it. There was debris all over the bottom of the pool. The last thing is the description of the house is vague. Rooms 3 and 4 are on the ground floor and you must go outside to go upstairs. We thought the rooms had queen beds, but they are queen bunkbeds. They left out the word bunk. We were all older adults staying here. I really do not have anything nice to say. What really makes me mad is I was in communication with them the whole week before we came, and they said the house was ready. If was far from ready. I have rented multiple vacation homes across the country and this by far was the worst experience