Vivanta Jammu City Centre

The whole arrangement was excellent and such a great experience The whole management staff was Great and serving really good Our family had such a wonderful function and everyone was satisfied with the food. The working staff was also supportive at all points thanks to mr dimple and omkar. Suman ji bhushan and bhajan Ramesh

Vivanta Jammu enjoys a central location and is a property taken over by the Taj Group. However, it still requires significant improvements to meet the expected Taj standards. The rooms are on the smaller side, and I found the bedding to be too soft for my preference. Infrastructure issues were noticeable—one of the lifts wasn’t working during breakfast hours, and there were visible cracks in the bathroom. The front office staff is helpful but stops short of going the extra mile. For instance, we needed assistance in coordinating a bag pickup, but they were unwilling to liaise with the driver when we ventured into the city. Breakfast had a good vegetarian cook to order spread, but attention to detail was lacking. We noticed spoiled fruits (oranges and bananas) with insects around them. To their credit, the team promptly removed them when we pointed it out. On the positive side, the breakfast and housekeeping staff were warm and friendly. The hotel has easy access to taxis and rickshaws, and a Gurudwara is located nearby. While it has potential, the property still has a long way to go to truly reflect the signature Taj experience.

Found Vivanta Jammu to be a nice, cosy hotel. Got a room on the fourth floor which seems to have undergone recent renovation. Good service and variety of options in both breakfast and dinner. Entry from the back side of the hotel is a little bit of dampener. Otherwise, hotel is located beautifully near a very historic Gurudwara.