Aerotel Jeddah - Transit Hotel in Terminal 1

Aerotel Jeddah - Transit Hotel in Terminal 1 recensioner

Aerotel Jeddah - Transit Hotel in Terminal 1

King Abdulaziz International Airport T1 International Departure, King Abdulaziz International Airport, Jeddah, Makkah Province, 23635, Saudi ArabiaVisa hotellinformation
Aerotel Jeddah - Transit Hotel in Terminal 1
Aerotel Jeddah - Transit Hotel in Terminal 1Aerotel Jeddah - Transit Hotel in Terminal 1Aerotel Jeddah - Transit Hotel in Terminal 1
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Gästrecensioner

6.5/10
66 recension
Verifierade recensioner
Läge och interiör6.7
Bekvämligheter6.3
Service6.3
Renlighet6.7
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Alla recensioner(66)
Positiva recensioner(16)
Recensioner med foton/video(3)
Negativa recensioner(1)
Yiyi
Superior-tvåbäddsrum
Bodde på juni 2025
Familj
1 recension
9.5/10
Otroligt
Publicerades 26 aug. 2025
Location good, clean and spacious room. Had to wait for a while to check in, as there is a queue. The shower gel and shampoo bottles are empty. Only found out when I was already wet in the shower. Not very convenient. Had to use the hand-wash as shower gel.
Översätt
Gästanvändare
Superior-tvåbäddsrum
Bodde på apr. 2025
Familj
1 recension
9.0/10
Utmärkt
Publicerades 10 maj 2025
This hotel's convenient location within the departure lounge, coupled with its friendly service, proved invaluable. While nearby food options are limited, the hotel's proximity mitigated the impact of our cancelled flights, preventing a significantly worse travel experience.
Översätt
Mounir
Superior-rum
Bodde på maj 2025
Familj
1 recension
10/10
Enastående
Publicerades 14 aug. 2025
Great welcome, amazing team, perfect place to rest during a layover.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your wonderful feedback. We are delighted to know you had a great experience with our team and found Aerotel Jeddah to be the perfect place to rest during your layover. Your kind words mean a lot to us, and we look forward to welcoming you again on your future travels.
__Zainab_P
Deluxerum
Bodde på juli 2024
Par
34 recension
7.5/10
Publicerades 11 aug. 2024
The room was really clean and extremely comfortable, and definitely helped given that we had a long layover. However, the service is really bad. We had to wait in a queue for about an hour just to get to the reception desk. Apparently it’s always like that so I don’t really understand the value of making reservations ahead of time. They definitely are understaffed. If they can’t hire anyone else then the least they could do is issue out tickets and have enough seating to accommodate guests so that people aren’t frustrated. Amenities are decent but there’s no dental kit or even a bin in the bathroom.
Översätt
Svar från boendet: Thank you for your feedback. We’re glad to hear that you found the room clean and comfortable, which is important during a long layover. We sincerely apologize for the wait at check-in and the inconvenience it caused. We’re working on improving staffing and guest experience, and we appreciate your suggestion regarding tickets and seating. We also apologize for the missing amenities and will review this to ensure they are available for future stays. Your comments help us improve, and we hope to provide a better experience next time.
Phil D Jones
Superior-tvåbäddsrum
Bodde på juli 2024
Familj
10 recension
8.0/10
Mycket bra
Publicerades 19 aug. 2024
The hotel appears brand new and is therefore in great decorative order. However, we booked 2 single beds and was given a double bed. The room only had 1 towel and there wasn't a kettle or any tea/kettle. Also there wasn't any WiFi available in the rooms. Furthermore I had to give a deposit on entry which I thought was a bit weird given this is a hotel where people stay for a maximum of 12 hours whilst they wait for the next flight. On the positive side the staff were very helpful and the room came with 2 bottles of complimentary water. I would stay here again if I had a long connection time as it does the job.
Översätt
Svar från boendet: Thank you for your feedback. We're glad you liked our decor and the helpful staff. We apologize for the issues with the room setup, amenities, and Wi-Fi. Your comments are valuable, and we’ll work on improving these areas. We hope to welcome you again during your next layover.
Karen
Bodde på dec. 2023
Ensamresenär
44 recension
10/10
Enastående
Publicerades 29 jan. 2024
My flight was delayed by 4 days and they took my reservation even though it was for 4 days ago. I would have had to sleep in the airport bench for 10 hours had they not been so kind. Other than the fact of the room didn't have Windows it was great thank you so much
Översätt
Svar från boendet: Thank you so much for your kind words. We're truly glad we could assist during your delay and provide a comfortable place for you to rest. We understand the lack of windows in the room may have been an inconvenience, and we sincerely appreciate your understanding. Your feedback means a lot to us, and we hope to have the opportunity to welcome you again in the future. Wishing you safe and smooth travels ahead!
KETLILY
Superior-tvåbäddsrum
Bodde på mars 2024
Familj
3 recension
10/10
Enastående
Publicerades 20 juni 2024
Take our good rest before the next flight.
Översätt
Svar från boendet: Thank you for your feedback! We're glad to hear you had a restful stay before your next flight. We hope to welcome you again soon for another comfortable experience. Safe travels!
White Land
Superior-rum
Bodde på apr. 2024
Affärsresenär
1 recension
8.0/10
Mycket bra
Publicerades 24 maj 2024
good for transit
Översätt
Svar från boendet: Thank you for your feedback! We're happy to hear that our hotel worked well for your transit stay. We look forward to hosting you again during your future travels! Safe journey!
Abdulhamid Basha
Superior-rum
Bodde på dec. 2023
Ensamresenär
3 recension
9.0/10
Utmärkt
Publicerades 27 jan. 2024
Good in general
Översätt
Svar från boendet: Thank you for your feedback! We're happy to hear that your stay was good overall. We hope to welcome you again soon for another positive experience. Safe travels!
Gästanvändare
Superior-tvåbäddsrum
Bodde på juli 2025
Reser med vänner
2 recension
8.5/10
Mycket bra
Publicerades 11 aug. 2025
Mon pote et moi avons passé un séjour agréable de quelques heures dans l’hôtel, il est bien situé non loin des portes d’embarquement dans mon cas c’était pratique
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback. We’re pleased to hear that you and your friend had a pleasant stay and found our location convenient to your boarding gates. We look forward to welcoming you back on your future layovers.
Gianni Maico
Superior-rum
Bodde på juli 2025
Par
4 recension
10/10
Enastående
Publicerades 2 sep. 2025
Ottima soluzione per un scalo notturno come il nostro di 9 ore. Stanza insonorizzata al 100% praticamente non si ha la percezione di essere in aereoporto. Camera immensa pulita e con tutti i confort del caso. Consigliato
Översätt
Gästanvändare
Superior-rum
Bodde på juli 2025
Par
1 recension
9.0/10
Utmärkt
Publicerades 26 aug. 2025
Bon hôtel,  Néanmoins aucune prise ne fonctionnait… Les murs sont extrêmement fin.  Nous entendions les personnes dans le couloir et autre chambre sans problème.  Je recommande quand même
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback and for recommending us despite the challenges you faced. We are pleased to know you found our hotel good, but we sincerely regret the inconvenience caused by the outlets and noise. Your comments are very important to us, and we will work with our team to improve on these areas. We truly appreciate your understanding and look forward to welcoming you again for a more comfortable stay.
艾贝拉IBRAHIM
Superior-tvåbäddsrum
Bodde på juni 2025
Annat
38 recension
2.0/10
Publicerades 21 juli 2025
فندق تعامل سيء مع العملاء حجزت واتاخرت رحلتي ولم يوافقو بإرجاع المبلغ المالي للحجز رغم انه بإستطاعتهم اعادة المبلغ مع العلم بانهم يعلمون بان طائرتي تاخرت ولم اكن بالمطار وحسبي الله ونعم الوكيل
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback. We sincerely regret the inconvenience caused by your flight delay. While our cancellation and refund policies are aligned with booking terms, we truly value your experience and will share your comments with our management team for review.We appreciate you're understanding and hope to have the opportunity to welcome you under better circumstances in the future.
Gästanvändare
Superior-rum
Bodde på feb. 2025
Affärsresenär
1 recension
7.5/10
Publicerades 21 mars 2025
تجربه لا باس فيها لأكن الفندق قديم ويحتاج إلى تجديد النظافة ممتازه
Översätt
kiki96
Superior-tvåbäddsrum
Bodde på maj 2025
Familj
33 recension
10/10
Enastående
Publicerades 1 juli 2025
非常方便,就在機場裏面。
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your feedback. We’re glad you found our location convenient and enjoyed your stay. We look forward to welcoming you again on your future layovers.