Clarion Pointe Louisville East

When I first walked in it looked great and the staff was friendly and informative. Everything was okay until I went to my room. I proceeded to unpack when I found an obscene amount of ants and knats on one of my beds. I called the front office and he came up to my room bringing me all the clean bed linens and proceeded to take the infested ones away. He didn't say or do anything else he walked out leaving me standing there with clean linens in my arms. So as I started to make the bed up as I am looking for more bugs if any! I found on the upper left corner of the mattress a pretty big size dry blood on the mattress..all of this and never anything said to me about a discount or a new room or anything...I better not have any problems getting my deposit back!

The staff was absolutely amazing and very kind. Only negative thing i can say was the ac in the room was loud but overall was a great experience. The staff was great

It was okay overall, but a little ran down and needing updates. There was a cockroach in our room. Kids running up and down the halls at midnight. Pool smelled of strong chlorine, meaning it was not clean/sanitary. With it being run down and not in great condition, we didn't even bother checking out the breakfast because we didn't expect it to be much. Cracker barrel right next door. Wouldn't choose this property again.