Seoubong Beach Hotel Jeju

Jag bodde nyligen på Seoubong Beach Hotel, och totalt sett var det en bra upplevelse med några anmärkningsvärda för- och nackdelar. Hotellet var rent och underhållet, och servicen vid receptionen var utmärkt. Rummen var tillfredsställande när det gäller komfort och renlighet. En besvikelse var dock frånvaron av toalettartiklar, vilket vanligtvis förväntas på hotell. Utsikten från rummen levde inte upp till förväntningarna, eftersom den inte var särskilt tilltalande. På den positiva sidan var hotellets närhet till stranden ett plus för strandälskare. Det är dock värt att notera att det är långt ifrån de flesta turistattraktioner, vilket kan vara obekvämt om du planerar att utforska området. Den främsta anledningen till att vi bokade detta hotell var för poolen, men till vår bestörtning var det stängt under vår vistelse, vilket var en stor besvikelse. Sammanfattningsvis erbjuder Seoubong Beach Hotel bra service, men frånvaron av toalettartiklar, matta vyer och den stängda poolen var en besvikelse av vår vistelse.

A nice place to stay but we arrived early and we are used to the hotel giving us a room early if it is available. They said we could get in a room early but we would have to pay. Not good customer service for travelers.

I am writing to express my deep disappointment and dissatisfaction with my recent stay at your hotel, Seoubong Beach Hotel from Sept 23-26. While I had initially looked forward to a pleasant experience, I regret to inform you that the behavior and attitude of some of your staff members were awful. During check in the behaviour of your staff Kelly Oh to be discourteous and unprofessional. She was very rude. We booked and paid the room for 3 adults she asked us extra charge and could not explain for what we need to pay extra 30000 Won. She was very rude and almost kicked us out. I believe it is essential to bring these incidents to your attention so that you can take the necessary steps to rectify them. On Sept 24, during breakfast at your hotel's restaurant, I had a regrettable encounter with a member of your waitstaff. She rudely with a loud voice said to go out from the restaurant without waiting for our finishing the breakfast at 10:05 am. I have never seen in any hotel this kind of unprofessional attitude from staff members. I kindly request that you investigate these incidents and take appropriate action to address the behavior of the staff involved. Additionally, I hope that you will consider implementing further training and measures to ensure that such instances do not recur in the future. I value the importance of constructive feedback and hope that my concerns are taken seriously. I look forward to hearing from you regarding the actions taken to rectify these issues. If my concerns are not adequately addressed, I may have no choice but to share my negative experience through online reviews and social media platforms, which I would prefer to avoid. I trust that you will handle this matter promptly and professionally. Thank you for your attention to my concerns.

Everything was perfect all the way.

酒店很多設施，都不讓用，酒店房間朝向不好，衹能關窗簾，而且體驗感就是不太行，嗯，還有房間很奇怪，一股臭味，真是醉了，

一共住了三個晚上，不滿意的幾個點説一下，大家避坑。 定的尊貴家庭房，兩個床，一大一小，居然要額外收費小孩的費用，孩子11歲，這裏不管孩子幾歲，一個房間三個人就要額外收費。 空調超級吵且風大，有點像把不靜音的掛壁機嵌頂上，就在靠邊床的上面，嚴重影響睡眠質量。 服務人員只有一個會講中文，且全部年齡偏大，和你説話也不看你的，板著臉，感覺很不尊重人，只有當你用韓文對話才會不一樣態度。 好的地方就是有個泳池，比較特色，怕熱不想出去就直接酒店混着了，還有周邊飲食發達，有本粥，炸雞，超市，樂天也很近。另外酒店靠近海邊，如果小情侶可以來住住的，周邊走走。 另外，除了前台，清掃的阿姨和早餐食堂的阿姨都很友好，點贊。