Sono Belle Jeju

Faciliteterna är gamla och servicen är mycket dålig. Resorthotellet klippte gräsmattan klockan åtta på morgonen! Mycket dålig upplevelse!

När man bokar ett rum för 4 personer och begär ytterligare 5 handdukar kostar det 500 won per handduk. Borde inte 2 handdukar tillhandahållas per person som en grundläggande service? Det är regnperiod och det finns ingen uppvärmning eftersom det är sommar... Är detta ett hotell som går med förlust? Det verkar som att gästerna inte kommer tillbaka igen på grund av de små kostnadsbesparingarna.

Location & Facilities: The hotel’s location is perfect, walkable to the beach, restaurants, and shops. Having a 24-hour convenience store, souvenir shop, and various eateries (BBQ Chicken, Pizza, Coffee) right in the lobby was incredibly convenient for traveling with a child and an elderly parent. Parking was also plentiful. The Room: We were pleasantly surprised by the spaciousness of our Suite. It featured two bedrooms: one with a queen bed and another with comfortable floor mattresses. The fully equipped kitchen (pots, pans, and dish soap included) was a highlight; we loved cooking late-night Ramyeon! Cleanliness & Service: The hotel maintains high standards. I especially appreciated the organized trash disposal area on the floor that we stayed. Regarding service, the staff was attentive and helpful, especially during a fire drill. While we understand these drills are infrequent, the initial announcements were entirely in Korean, causing confusion and worry for our family. English was only used at the final moment for the "evacuate" command. Although the front desk staff was very eager to explain using a translator, it would be much better if all informative announcements were provided in English to prevent unnecessary panic. Overall: A fantastic, family-friendly choice. We would definitely stay here again on our next visit to Jeju!

Beautiful hotel located not too far from the sandy beach, featuring a spacious, elegantly decorated room with large windows that offer stunning ocean views. There are stores nearby but the hotel doesn't provide toothbrushes and paste. Aside from that it was all good.

It was really nice to stay there ☺️

When we arrived at the room, it was completely different from the pictures on Trip, but they managed to change it to a room that matched the photos shown online. The staff told me they didn’t have any bath towels available and gave us six small towels instead. I asked if I could pay extra for bath towels, and she told me, “The hotel doesn’t have bath towels.” I thought that was very strange, but okay. As soon as I entered my friend’s room, which was a different room type (Golden, I think), she had bath towels. The staff was very insincere.

Aircon didn't work but the room was very well insulated. No bidet seat.

Big room! Close to eateries. Helpful service, when having issues with the self-service laundry. Ample parking, tight slots with all the big automobiles around.

Beautiful place ! Sauna + breakfast deal was vey good and worth it ! Beautiful beach is close by and neighborhood is full of bars,bbq places and shops!I will be back !