Hampton Inn & Suites Jennings

When I checked in the clerk told me there was a note about my room - ******* had booked a room for me that was not available at the time but they "Will give you POINTS to make up for this! Shouldn't someone have notified me about this BEFORE check in? Why do I even need to book through *******? Couldn't get TV to work and shower wouldn't turn on, had to take a bath. Hotel in the process of renovations and friends that got one of the renovated rooms said they were nice. Staff was very nice and breakfast was nice.

They are in the process of updating but everything was awesome! Rooms are really nice and clean. Staff is very friendly and professional.

Good but under refurbishment The staff was awesome and friendly. The hotel is going thru a refurbishment and it’s a bit messy and noisy. This should have been know before our booking. Otherwise it’s a good hotel at a great location.

Very friendly front desk, let us check in early. Quiet, slept well. Convenient to highway.

Traveling with kids. I really appreciated that the front doors were locked at nighttime. The lady at the front desk was very helpful and sweet. The breakfast was delicious! We ate so much and my daughter loved the pink sparkles on her waffles. Staff also handed out goodie bags to my three kids before we left. Overall this was the best experience at a great price

Below average Cons: first room was not serviced but we were given a second, debris on floor (i.e. burr), loud construction in morning, saggy bed, poor curtains Pro: night manager was very accommodating with first room, decent shower