Plitvice Ethno House

Well located to lakes and the grounds are quite lovely. That’s all the positives I can say. The major down fall for our stay was the people that ran the place. They are openly ride, make you feel like you’re an inconvenience. The manager was often reading her book when guests had to interrupt with questions and she would roll her eyes. Every time I saw a guest ask the manager for something the answer she gave was a simple ‘no’. Our group was chastised when we decided to eat breakfast one morning outside rather than in the small, hot eating area they offer. For me the biggest gripe is when I asked reception to look at the fridge in our room as it wasn’t cold and she told me it wasn’t a fridge it was a cool box. The room is advertised with a fridge and in all my travels have never heard of a cool box connected to power. An ice box for camping yes but surely a cool box connected to power is a fridge and should stay cool. We did not enjoy our stay here and don’t recommend you stay here either

We thought we would arrive in a warm nice small hotel. But the people at the reception were very cold, real businesswomen. The room is ok, but basic (we slept under the roof) Drinking something at the pool is very expensive (more expensive than a lot of hotels in Croatia). If you are later at breakfast a lot off things are not available anymore. Not a place to go back

Such a lovely place to stay. Great rooms, friendly staff (bizarrely all Indian so very far from home!!), excellent restaurant. The room was comfortable and well appointed. It’s in a perfect location for visiting Plitvice Lakes. There is also loads to do on site.

Really clean and tidy, great service from the two members of staff running the hotel. Superb location for the park. Dinner OK, but expensive compared to the pizzeria down the road. Great breakfast to fuel you up for long walks in the wilderness!!

Good hotel, we had the last room an attic but is was fine and cosy. Breakfast was oke, dinner was not so great for the price of €20 a menu. Swimming pool was nice after a day of walking and plenty of beds around. Only 2km from the 2e entrance of the lakes. Parking at the hotel.

It's a little wacky and totally charming, this ecological hotel. At first we were unsure about it's location but then we realized if you're going to visit Plitvice Lakes (and you really should ) then is is THE BEST PLACE TO STAY. It;s actually IN THE PARK. Not only is it the perfect location to walk into the park (there are many entrances so make sure you are going in and out the right one) but it was so hilariously fun to stay there that I really recommend the adventure. Our 11 year old loved the petting farm, the rustic playground and the mini golf course. We could have done archery and the pool was not functioning BUT the many things we did do were just good family fun and funny. Our room was on the top floor with a very nice view, but I could imagine it would get quite warm in the middle of summer. And the skylight over the bed was really bright in the early morning. So maybe get a floor below. There is nothing nearby so eat at the restaurant. Dinner was OK but breakfast was superb.

Our experience started positively with a smooth check in and was escorted by a really welcoming staff to our room. Cash only even for your room fee - a few reviewers mentioned it so we got cash beforehand. Not a lot of bank ATMs in the Plitvice area. Unless if you want someone to scold at you, do not touch the coffee machine right next to the reception area. The “I have no name” staff takes great pride in policing that self serve machine. Putting up a sign would be more efficient and less confusing. The room is clean and basic. If you’re planning to get groceries for your lake picnic the following day, keep in mind the fridge was not plugged in luckily we checked immediately after we got into the room. Wi-Fi pretty much nonexistent. Took forever to connect, and very spotty if you got lucky and got in. No shower door and the shower glass leaked. Had to use our towels to stop the water flowing outside.

It is very clean and has a lovely Bavarian theme. The rooms are pretty and beds are comfortable. The restaurant on-site is good and it is very close to the park entrance. Air conditioner does not work well and there is no fan. The room was very hot and it’s only May. They also only take Kuna which requires preplanning.

We were supposed to pass 2 nights but our flight was cancelled by the company. Changing our whole trip was not an easy thing to do but fortunately we had comprehensive people making all new bookings okay. After explaining the situation, we received a nice email telling us than NO CHARGE will be taken for the night cancelled (as we could not stay 2 nights anymore and had to plan only 1 night in Plitvice) At our arrival, a nice welcoming with restaurant menu was given to us and as we thought they made an effort on our new booking, we decided to have diner (over 40€) and took a Sauna session (20€) ! Let say than breakfast is just correct but no local products as we saw honey farms all the way.,. Room is okay but near the road. When leaving, we had the note (around 180€!). From that moment, people changed from nice welcoming to totally dishonest ! We were told than we didn’t understand the “NO CHARGE” and that it was a mail from sister ! That we can have the 2 night charged to be used during the month (haha ! For sure we come every week in Plitvice from France !) No understanding at all and showing the emails exchanged, it was just a no excuses talk and no way discussion. If we knew that, we would for sure have had our diner in a real restaurant near by (as we were told that the food was made by a non professional cooker) , and would have taken a sauna in a real place for it with at least a glass of water offered… To finish, no credit card as CASH is the only paiement accepted in there…. I should have red the few other comments down here than just being attracted by the localisation.. Pass your way from this cash machine house hold, plenty of real nice other places all around ! Working in the hotel industry myself, let me tell the owner that client service is more important than qfter COVID opportunities to make more money…. I will definitely not recommend this place.