Lemon Tree Hotel, Jhansi

It was wonderful experience staying at Hotel . Services were as great. We would like to complement services of Ms.Meher who was giving great service at their restaurant Citrus. Keep it up

good service by Meher and Nimu *Positive Feedback:* 1. *Exceptional Service:* "The staff at Meher] went above and beyond to make our stay comfortable and memorable." 2. *Cleanliness:* "The room was spotless and well-maintained, exceeding our expectations." 3. *Amenities:* "The hotel's amenities, such as the fitness center and pool, were top-notch and added to our overall experience." 1. *Room Improvement:* "While the room was clean, we felt it could benefit from some minor renovations to update the decor." 2. *Communication:* "We would have appreciated more clear communication about check-in times and hotel services." 3. *Food and Beverage:* "While the hotel's restaurant was good, we felt the menu options were limited and could be expanded 1. *Personalized Service:* "It would be great if the staff could offer more personalized recommendations for local attractions and activities." 2. *Technology Integration:* "Implementing mobile check-in and keyless entry could enhance the guest experience."

Hi , I m staying at Hotel Jhansi from 2020. Location is very good , which is near to Elite chauraha. Best part of this Hotel is Atmosphere, yes really All staff is very guest Friendly , Behaviour towards easy accessibility, give value to the guest so that guest is to be bounded for the revisit .. If I will talk about Rajkumar ji ,who always deal of the guest which is to be customer centric approach .. Front office team is also very cool while check in and out Time... In Restaurant cafee team is also understand the guest food behaviour ,why I m talking because every month for 2 or 3 days I have stay there .. so He understand the need of my daily food and do prepare as per my desire .. Chef Mr. Pushpemdra ,who makes very delicious southindisn dish and Yes Mr. Pradeep supervisor, will never forgot because I say him Mr. Smily because He always come infront of me with smily face as a guest i thought , which keep him self happy and also reply of unhappy customer with a positive notes.. So Thanks to all Team members Lemon tree - Jhansi ..