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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.5
Service9.4
Renlighet9.5
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Alla recensioner(449)
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Recensioner med foton/video(165)
Vänlig personal i receptionen(50)
Utsökt frukost(29)
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Negativa recensioner(8)
Ho
Dreamy Smart Romantic Theme Room (with Full House Intelligence + Romantic Bathtub + Smart Toilet)
Bodde på nov. 2024
Par
11 recension
10.0/10
Enastående
Publicerades 26 jan. 2025
Very nice hotel room
Översätt
Svar från boendet: Thank you so much for your kind words! It makes us extremely happy to hear that you enjoyed our hotel room. We hope your stay was comfortable and pleasant. Looking forward to your next visit. We'll always be here to provide you with excellent service!
Gästanvändare
Smart Enjoyment Double Bed Room (Full House Intelligence + Washing Machine + Smart Toilet)
Bodde på jan. 2025
Affärsresenärer
1 recension
7.0/10
Publicerades 2 mars 2025
all good except no English people working there (nor at the reception nor at the restaurant)
Översätt
Svar från boendet: Appreciate your positive feedback! Regarding the language issue, we're aware of its importance. We're planning to recruit staff proficient in English in the near future. Meanwhile, we have language translation tools available at the reception to assist you. Looking forward to seeing you again
MAN KIT
Dreamy Smart Romantic Theme Room (with Full House Intelligence + Romantic Bathtub + Smart Toilet)
Bodde på sep. 2024
Ensamresenärer
77 recension
8.0/10
Mycket bra
Publicerades 28 okt. 2024
Breakfast just an average standard, far away from the city centre, good that they have robot to send delivery to room
Översätt
Svar från boendet: Thank you for your review. We are sorry to hear that our breakfast did not meet your expectations. We will take your feedback seriously and work on improving the quality and variety of our breakfast offerings. Regarding the location, we understand that being far from the city centre may be a disadvantage for some guests. However, we do offer shuttle services to nearby attractions and public transportation hubs to make it easier for you to explore the city. We are glad that you liked our robot delivery service. This is one of the unique features of our hotel that we are proud of. We hope it added some convenience to your stay. Once again, thank you for your feedback. We look forward to welcoming you back in the future and providing you with a better experience.
NG CHIU HUNG STEPHEN
Smart Wonderful Tea-Themed Deluxe Double Bed Room (with Full House Intelligence + Washing Machine + Stress-Relief Bathtub)
Bodde på aug. 2024
Ensamresenärer
6 recension
7.0/10
Publicerades 3 okt. 2024
the toilet is too smelly with smelly air coming from the drain
Översätt
Svar från boendet: We sincerely apologize for the inconvenience caused by the unpleasant smell in the toilet. We understand how this has affected your stay experience.Our hotel is designed with a focus on providing a comfortable and hygienic environment for all guests. We have a modern plumbing system in place which is regularly maintained. However, on rare occasions, due to factors such as changes in air pressure or the accumulation of debris in the city's main sewer line (which is beyond our immediate control), an odor may seep through the drains.We are taking immediate action to address this issue. Our maintenance team will conduct a thorough inspection and cleaning of the drainage system in your room, including using specialized cleaning agents and equipment to eliminate any potential sources of odor.We also have a unique ventilation system in the hotel, which is designed to constantly refresh the air in all rooms. In normal circumstances, this system helps to keep the air fresh and clean.Once again, we apologize for this inconvenience and thank you for bringing this matter to our attention. We hope to have the opportunity to serve you better during your next stay.
Lanjingling_1028
Smart Enjoyment Double Bed Room (Full House Intelligence + Washing Machine + Smart Toilet)
Svar från boendet: 您細緻又熱情的評價,讓我們酒店全體員工心裏都暖暖的!能為您打造這樣一場超棒的入住體驗,是我們最大的榮幸。我們酒店的健身房也在持續優化,衹為給您更好的體驗。酒店毗鄰景點,鬧中取靜,也是我們引以為傲的優勢。您的強烈推薦,是對我們最高的讚譽,期待您再次回家,續寫美好篇章。
Gästanvändare
Smart Enjoyment Double Bed Room (Full House Intelligence + Washing Machine + Smart Toilet)
Svar från boendet: 能超出您的預期,收穫您的喜愛,我們滿心歡喜!小黃致力於為每位賓客打造專屬驚喜,免費為您升級房型,就是希望給您帶來不一樣的入住體驗,您的認可無疑是對她最大的褒獎。機器人送餐和販賣機,是我們為提升便捷性做出的努力,很高興它們得到您的青睞。乾淨的房間、豐盛的早餐,助您一夜好眠,這正是我們追求的目標。期待您再次下榻,我們將帶來更多美好。
Gästanvändare
Dreamy Smart Romantic Theme Room (with Full House Intelligence + Romantic Bathtub + Smart Toilet)
Svar från boendet: 看到您和您太太在這兒度過了如此愜意的時光,我們真的特別欣慰!頂層房間的絕佳視野、寬敞浴缸、靜謐環境、貼心設施,還有便捷的停車服務,能滿足您二位的需求,是我們的榮幸。您對體驗細節的肯定,讓我們深感所有努力都意義非凡。期待下次您和您太太再度光臨,我們一定為您準備更多驚喜,讓這份美好延續下去!
Cyf9868
Enjoyment Smart Twin Room (with Full House Intelligence + Washing Machine + Smart Toilet)
Svar från boendet: 感謝您的認可!酒店致力於營造寬敞明亮的大堂空間,打造寬敞、整潔的房間與衞生間。全屋智能語音設備和機器人外賣服務,都是為提升您的體驗。您的滿意是我們最大動力,盼您再次入住,解鎖更多精彩。
Chaoyuemengxiang2013
Enjoyment Smart Twin Room (with Full House Intelligence + Washing Machine + Smart Toilet)
Bodde på mars 2025
Affärsresenärer
229 recension
10.0/10
Enastående
Publicerades 30 apr. 2025
設施:設施齊全
衞生:乾淨整潔
環境:現代時尚
服務:服務温馨
歡迎果盤:
值得期待,值得擁有
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您對我們酒店不吝讚美!您細緻的評價是對我們工作最大的認可與鼓勵!從設施到服務,每一處細節都凝聚着團隊的用心,能讓您感受到現代時尚與温馨體驗的融合,我們倍感榮幸。歡迎果盤承載着我們對您的誠摯心意,未來也將持續為您呈上更多驚喜!期待與您再次相遇,為您打造更難忘的入住體驗!
Gästanvändare
Smart Enjoyment Double Bed Room (Full House Intelligence + Washing Machine + Smart Toilet)
Svar från boendet: 看到您的評價,我們滿心歡喜,這都是對我們努力最好的褒獎!打造氣派大堂,融入舒適香氛,精心設計裝修,就是為了給您帶來高端奢華體驗。乾淨整潔的房間、智能語音控制系統,還有迎賓水果、下午茶這些貼心服務,都是我們滿滿的誠意。能讓您覺得物超所值,我們太有成就感啦!期待您再次下榻,定讓您收穫更多驚喜 !
Tammy
Enjoyment Smart Twin Room (with Full House Intelligence + Washing Machine + Smart Toilet)