The Chengdu Tianfu International Airport Hotel

My recent transit stay at The Chengdu Tianfu Hotel in Chengdu exceeded my expectations in terms of guest service. Despite a language barrier, the front desk staff went above and beyond to ensure a seamless and comfortable stay. The room I stayed in was impeccably clean, reflecting the hotel's commitment to maintaining high standards of cleanliness. The comfortable accommodations and serene ambiance provided a much-needed respite during my transit. What truly stood out during my stay was the exceptional guest service provided by the front desk staff. Despite the language barrier, the staff members were incredibly attentive, welcoming, and resourceful. They utilized WeChat to communicate efficiently and effectively, assisting me with the arrangement of a free shuttle bus between the airport and the hotel. Thank you. :)

The hotel is about 15 minutes away from the airport. However, they offer free shuttle bus pick up and drop off to the airport. You will need to contact the hotel to arrange the shuttle service. The hotel is new but we had issues with plumbing. The shower booth and the sink area drained water very slowly. Otherwise it's good to stay for a long layover in Cheungdu.

Hotel is near the Tianfu International Airport. The hotel provides the best quality bed sheets and towels. The bed is firm but not hard, The staff is very helpful.