Derunda Hotel

When flying from Moscow to Nha Trang, I had a transfer to Chengdu. I was sure that the airline had booked a room for me at the time of the transfer. But no one met me and couldn't help me find a representative and literally by mistake I got to this Derunda hotel in Chengdu. The hotel staff tried very hard to help me, explaining that I do not have a reservation from the air carrier and if I want to stay, I have to pay. I didn't have enough cash, and the card doesn't work in China, I was confused. But one girl working in a hotel showed special kindness to me and great patience to help. I used the translation app and my kind heart. She helped me calm down and find the right solution. My daughter booked a room online at this hotel and paid for it with a card also online. Thus, I was able to spend time comfortably in this hotel, very beautiful and cozy, a beautiful room, and an incredibly large and comfortable bed allowed me to sleep after a long flight. I was also provided with a transfer to the airport from the hotel. Thank you very much to the hotel and, especially, Pan Jing. This is my savior's girlfriend ❤️

We needed somewhere of good quality & with good & reliable services since we were arriving by plane in the middle of the night. This hotel exceeded expectations. Super friendly staff helped us with taxis when they kept canceling.

房間乾淨整潔，前台小姐姐特別友善，態度特別好！nice！下次還住你家！