Home Inn Yunshang Four Seasons Hotel (Tianfu International Airport Luxury Branch) recensioner

Helpful and good service airport transfer

The hotel is situated in a remote area, likely due to the new airport nearby. While the rooms are comfortable and well-equipped, there was a slight smell of smoke. The convenience of airport pickup and drop-off is a definite plus, especially in such a remote location. We arrived at midnight and found no restaurants nearby, so we went to bed hungry, relying on the snacks we had brought. The hotel advertised breakfast included, but when I went to the lobby at 7:00 AM, I was disappointed to find only soy milk and watermelon (which was lying open from midnight) nothing else available. I waited over 30 minutes with no staff in sight. By 8:00, I decided to venture out to buy some fruit from nearby shops. In a remote area like this, it would be better not to advertise breakfast if it’s so limited. Had we known, we would have come prepared rather than going to catch our flight by 11.00 on an empty stomach. What was offered felt more like snacks (soy milk and Buns) than a proper breakfast.

The hotel is very conveniently situated; coming out of the train station we just straight ahead and crossed the street. Check in was quick and easy. The toom was clean and had all usual amenities. The Wi-Fi was adequate. We did not use the tv though there was one in the room. Plenty of varied restaurants within a block; and the bus station is just on next street with airport bus to Shenyang airport. Our short stay was comfortable and pleasant.

Arrived midnight and they were able to fetch us from the airport. The hotel was clean and looks new. They provided slippers, and other toiletries. Haven't explored much of the environment but it was close to the airport and there were some old rail like architecture. The hotel was pretty much flexible for changes, i asked that we be dropped off at the airport less than an hour notice, and they were able to provide service. The booking shows free breakfast but we were not told during check in or in the morning if there was, we went down and there was nothing served.

Please never stay this hotel. First the location is wrong which I have to pay more than 30 dmb extra to the driver. The stuff are totally unprofessional. They are very much rude. Even whole hotel is empty but they don't give us one extra pillow for my kid. This is not acceptable for a hotel. Highly recommend don't stay in this hotel.

Overall, the room had a strong smoke smell and ashes were found on the floor around our bed. The toilet was not properly cleaned, found stains on the toilet seat and not flushed with smell. We have given our opinions to the front desk, hopefully they will improve their cleanliness of their rooms for future customers. Otherwise, it is 15mins drive to the airport and free airport transport is available from 6am.

The room’s cleanliness was subpar. Urine stains were visible on the toilet seat, suggesting it hadn’t been cleaned properly. The room had a strong smell of cigarette smoke, and cigarette ashes were scattered around the bed. There were also food stains on the table. Since it was late at night, we opted not to switch rooms for just one night. I’ve raised these concerns with the front desk and hope they take steps to improve the experience for future guests.

I booed this hotel because I want to sleep just 3-4 hrs before my trip. I will arrive at 02.00a.m. at Tianfu airport and this hotel support a pickup ride from airport to hotel but guest has to book a ride in advance. So I noticed the hotel before I flew to Chengdu about approximate time I will arrive. And the hotel told me to renotice via wechat after I arrived at TFU airport. So I renoticed after I arrived. The hotel did not respond yo wechat. I tried a telephone call,but she could not understand English,do she hang up. I contacted Trip, they said it took 2 hours for operate. I asked airport information center to all the hotel and the hotel tell where I should wait for ang it take another half an hour.I arrived at the hotel about 4 +a.m. And I ask for morning call at 7a.m.,but the hotel knock on my door at 7.30a.m.

It's convenient for a late arrival or early flight. Next to the airport and the pick-up/drop off worked well. The bedroom was small but comfy. Enough for what I needed.

The time at the hotel was excellent. Picked up at the airport, then a most comfortable room with bathroom. Wang Hai Tao was exceptional at the reception; he looked after me very well. He was the most kind organising my trip back to the Airport and even my evening meal. Although Wang could speak little or no English, he was always able to help. I recommend others to try this hotel not far from the Airport. Stay Safe! Take Care! May God Bless! franco

Good service and clean, 15 Min from Airport by car

It was a very stay

Average

It was ok