Nanhu Hotel

Nanhu Hotel recensioner

Nanhu Hotel

No. 501, Yuanhu Road, Nanhu District, Jiaxing, Zhejiang, ChinaVisa hotellinformation
Nanhu Hotel
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Gästrecensioner

4.9/5
Utmärkt
5100 recension
Verifierade recensioner
Läge och interiör4.9
Bekvämligheter4.8
Service4.8
Renlighet4.9
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Utmärkt restaurang(241)
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Negativa recensioner(33)
Gästanvändare
Deluxe Lake-view Twin Room
Bodde på okt. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 9 nov. 2024
We have a wonderful time here. The lake views are stunning. We plan to come back next year.
Översätt
Svar från boendet: Whoaa! Touched by your comments! I am so happy to see you speak so highly of us! In Nanbin, satisfaction is only expected, moving and surprise is the direction that has been pursued. Over the years, we have been adhering to the spirit of "customer satisfaction as the center", to create a "home away from home" for each customer, the hotel is always ready to drink tea, in summer there are cool and refreshing ice drinks, in winter there are longan red date aroma warm drinks, always create intimate and comfortable for guests. For your trust, we will continue to maintain, strive to improve, look forward to your next visit to bring you more surprises!
Gästanvändare
Deluxe Lake-view Queen Room
Bodde på feb. 2024
Par
8 recension
5.0/5
Enastående
Publicerades 6 juni 2024
This is absolutely one of the best resort hotels we have stayed. The view to the lake is not the best but we are very happy to be hearing bird chirpping in the morning. The corridor of the hotel is unbelievable wide and spacious. The service provided is amongst the best that a hotel could provide. This hotel in the best location next to Nanhu where most of the sights are within walking distance or very close by. It is offering beautiful and relaxing walks along the lake. Going to the old city wall or to the old town takes only a short ride on the taxi of about 10 minutes. The restaurant for breakfast is just beautiful and the food is excellent. We just love this hotel and we will be back. If you are planning to visit Jiaxing, this will be the best hotel in Nanhu. Jiaxing is just absolutely serene and beautiful. We have taken heaps of beautiful photos and so lucky to be staying at Jiaxing Nanhu Resort Hotel.
Översätt
Svar från boendet: Dear guest,Thank you very much for your wonderful comments and sharing your pleasant experience in Nanhu Jiaxing! We are deeply honored to be able to provide you with such a memorable stay.We are very glad that you enjoy the surroundings of the hotel, although the lake view may not be the best, the early morning birdsong shows that you are truly in the embrace of nature. The hotel's spacious corridors, we want to create a comfortable and peaceful atmosphere for you to feel at home on your journey.Regarding our services, we are always committed to providing excellent service quality to ensure that every guest can feel the warmth of home. We are glad to hear that you speak so highly of our services.The location of the hotel is indeed unique, close to the South Lake, the surrounding attractions are numerous, walking or a short drive away. We are pleased that you will be able to enjoy the beautiful lake view here, as well as easy access to the old city walls and the old town.Our breakfast restaurant is a favorite place for many guests and we are glad that you enjoy it here too and appreciate our cuisine. We always strive to ensure that the food is delicious and of good quality, making your breakfast the best start to the day.We look forward to welcoming you back to Jiaxing Nanhu Resort to experience our services and facilities again. If you have any needs or suggestions, please feel free to contact us.Thank you again for your visit and valuable comments, I wish you all the best and look forward to seeing you again!Best regards from all staff of NanhuHotel。
Gästanvändare
Deluxe Garden-view Twin Room
Bodde på mars 2024
Ensamresenärer
21 recension
5.0/5
Enastående
Publicerades 3 maj 2024
Stunning location, clean and well conditioned rooms, excellent staff. One of the best hotels I've ever stayed in
Översätt
Svar från boendet: Thank you very much for your positive review and high praise for our hotel! We are delighted to hear that your stay with us was so satisfactory. Your compliments regarding the hotel's location, the condition of our rooms, and the quality of our staff are very important to us, as they indicate that our efforts have been recognized. Our goal is to provide the best possible accommodation experience for every guest, and your feedback will inspire us to continue striving to improve our service quality.Wishing you a pleasant life!
William Stewart
Deluxe Lake-view Queen Room
Bodde på juni 2023
Ensamresenärer
20 recension
5.0/5
Enastående
Publicerades 9 aug. 2023
Very enjoyable experience! The hotel is large and beautiful. The location is great, within short walking distance of the lake. Very relaxing stay.
Översätt
6/8
Svar från boendet: I am very happy to spend a wonderful holiday with you. Thank you for arranging a trip to Jiaxing Nanhu Hotel in your travel plan. At the same time, thank you very much for sharing your accommodation experience with you. The hotel is surrounded by greenery and lake water, and it is a "paradise" in the center of the city. At the same time, it is very close to Hegu Tower, Zicheng, Nanhu Revolutionary Memorial Hall and other scenic spots, and the transportation is convenient. We fully believe that meeting people will be a better start! Looking forward to your booking again!很高兴与您一起度过美好假期,感谢在您的旅行计划里,安排了嘉兴南湖酒店之行,同时非常感谢您与大家分享您的住宿体验,酒店被绿茵与湖水环绕,是城市中心的一处”世外桃源”,同时距离壕股塔、子城、南湖革命纪念馆等景点都非常近,交通方便,我们完全相信因为人海相遇一定是更美好的开始!期待您的再次预订!
Gästanvändare
Bodde på sep. 2022
Familj
2 recension
5.0/5
Enastående
Publicerades 30 okt. 2022
It’s absolutely beautiful! First class. Amazing breakfast. Too bad people smoke cigarettes everywhere but that’s typical in China. Anyhow, we hope to have a reason to stay in jiaxing again just so we can enjoy this beautiful hotel.
Översätt
6/8
Svar från boendet:  Dear guest, thank you for choosing the South Lake Hotel in Jiaxing and taking the time to share your experience. As a high-end resort hotel, Nanhu Hotel not only has a unique geographical environment, but also dedicated to warm and considerate service to make every guest feel the warmth of home here.We look forward to seeing you again to enjoy our breakfast and our service .Sincerely, Xiaoming Lan Front Office Manager.
jlim989
Super Suite - Garden-View
Bodde på maj 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 3 juli 2024
Yes very good
Översätt
Svar från boendet: 非常感謝小主下榻嘉興南湖賓館並對我們酒店整體都感到滿意。您的支持是我們酒店所有同事不斷努力的最大動力。酒店是自助式早餐,種類多樣,品種豐富,用餐時間是6:30-10:00,酒店周邊的南湖天地餐飲娛樂休閑一應俱全,一定是您出遊出差的不二之選。同時温馨提示您,如您在入住期間有任何問題可隨時拔打前台電話我們將在第一時間協助您解決問題,再次感謝您的反饋,期待您再次光臨!
Zisedejingling
Deluxe Garden-view Twin Room
Bodde på jan. 2025
Familj
5 recension
4.5/5
Utmärkt
Publicerades 19 feb. 2025
我訂的雙床,1號樓三樓,房間很大哦,兩個1.35m大床,睡了舒服,帶陽台,臨湖,安靜、景觀也不錯,衞生間水盆枱面有些舊了,但打掃的還蠻乾淨的,飲用水也足足放了6瓶,大氣!早上10點多到酒店本想寄存行李出去玩的,沒想到前台説可以給我們安排乾淨的房間先入住,非常貼心呢;晚飯後回到酒店,服務員已經把垃圾桶的垃圾都處理掉了,還補足了瓶裝水,贈送了新鮮水果,紅提很好吃,甜😋,給個贊👍。酒店裡景觀也不錯,雖然是冬天,少了一些顏色但綠植還蠻多的,酒店本身就有八大景可以走走逛逛,酒店臨南湖而建,有二個小門可以直接刷房卡出去沿着南湖邊走走很不錯的,有興致可以一直走到南湖天地,估計20分鐘樣子,晚上南湖天地燈很漂亮,吃的也非常多,豐儉隨意。再來説説酒店的早餐,很對我的胃口,以中式為特色,品種豐富,菜品新鮮,小點心很多,比如小粽子、小肉包、小蒸糕、定勝糕、蒸南瓜等,還有黑色雜糧米汁很不錯,早上喝一杯很暖胃。唯一有些不足的就是,入住當天正好開兩會,中午酒店餐廳都接待開會的人了,散客衹能去10號樓用餐,餐標是300元/位,菜品是廚房配的不能選擇,這有點不近情理,那位女接待員表情非常高冷!嚇得我們決定還是去外面吃了。我們買的是帶下午茶的套餐,下午茶點心甜點比較多有些膩,咖啡還不錯,水果小盤也好吃。
Översätt
6/11
Svar från boendet: 尊敬的客人,您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間分享如此詳細的入住體驗!我們非常高興看到您對房間的舒適度、酒店的景觀、貼心的服務以及豐富的早餐感到滿意。您的認可是對我們工作的最大鼓勵!關於您提到的幾點,我們也會認真改進:1. 餐廳接待問題:在特殊時期(如會議期間),我們會更加註重散客的用餐安排,儘量提供更多選擇,並提前告知相關安排,避免給您帶來不便。2. 服務態度:對於接待員的態度問題,我們會加強培訓,確保每位員工都能以熱情、友好的態度服務客人。再次感謝您的寶貴意見!您的反饋對我們非常重要,我們將繼續努力提升服務質量,期待您的再次光臨,為您帶來更加完美的入住體驗!祝您生活愉快,萬事如意!😊
Gästanvändare
2-bäddsrum med innergårdsutsikt
Bodde på dec. 2024
Annat
1 recension
4.8/5
Otroligt
Publicerades 31 jan. 2025
非常好。酒店的位置獨天得厚,咫尺就是南湖,從酒店的小門刷房卡出去,左邊鴛湖,右邊壕古塔,人少景幽,別有洞天。酒店很大,內部園林景觀設計也頗具匠心,房間雖然訂了基礎房型,設施也不錯,客房空間寬裕,早餐東西不算很多,但品質很高,油條現炸,有蘿蔔絲餅、定勝糕、櫻花糕、蝦餃等點心,蔬菜特別喜歡,有山葯、蘆筍、貢蓮蓮子等,不但有特色,而且菜譜每天調整,看得出很用心。酒店服務也很好,細節處處彰顯大家風範,非常大氣,對住客予以百分百信任,入住未收按金退房也是即刻辦理根本不予查房,我們定的10號樓包廂晚餐也一樣未收按金,過年期間殊為不易了。
Översätt
6/14
Svar från boendet: 親愛滴客官您好,非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般 的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
linjy588
Deluxe Garden-view Double Room
Bodde på jan. 2025
Par
13 recension
5.0/5
Enastående
Publicerades 28 feb. 2025
入住兩晚,體驗感甚好! 地理位置好。 距離【嘉興站】僅15分鐘腳程。上海朋友可在【上海南站】乘綠皮火車,40餘分鐘直達【嘉興站】,非常方便。 酒店裝飾好。建於南湖邊上,與南湖風景渾然一體。江南園林風格鮮明。房間空間很大。住客可持房卡,隨意出入後門,進入南湖環道賞景。 餐飲質量高。早餐品種很多,尤以供應多種明檔現炒蔬菜而少見,兩天品種大都換新。中餐廳提供的菜餚,食材新鮮,品質上乘,口味獨特,令人驚艷。 服務態度棒。各崗位的員工都很客氣熱情。 準備有機會再入住。
Översätt
Gästanvändare
2-bäddsrum med innergårdsutsikt
Bodde på jan. 2025
Familj
4 recension
5.0/5
Enastående
Publicerades 25 feb. 2025
環境優美,白牆黛瓦,江南園林,本身就是一個公園。隔牆就是南湖,梅花已開,柳樹爆芽,與壕股塔為鄰,眺望煙雨樓。最後萬分感謝大堂的小趙小姐姐,急人所急,在我無助時主動提供幫助避免了我的尷尬。出門在外,難免意外,猶如雪中送炭。
Översätt
Svar från boendet: 親愛的客官您好,温馨的留言洋溢着幸福的期待,美好的回味是凝聚着不褪的色彩,深情的牽掛傳遞着不變的情懷,快樂的心情衹因您的存在。南湖賓館正因為有您這樣的客人才會成長的更好,感謝您的好評,祝願您每天都快樂。現在酒店還有推出多種套餐,下午茶、遊船、日料等任君挑選,有空記得常回“嘉”看看噢~
Gästanvändare
Rum Queen med utsikt över innergården
Bodde på jan. 2025
Par
3 recension
5.0/5
Enastående
Publicerades 24 feb. 2025
距離嘉興站很近,緊鄰南湖,風景很棒! 五十平的房間確實很大,衞生間雙台盆,浴室和浴缸各一邊,但很寬敞完全不擠! 一樓的庭院房外面是一人高的灌木,如果要看湖景可以從小門刷房卡出去很方便! 自助早餐品種很多,工作人員們都很熱情,會主動問是否需要咖啡或者紅茶,然後幫我們泡❤️ 總結來説是很棒的入住體驗!
Översätt
Svar från boendet: 收到您如此誠摯的鼓勵,實在太感動了。酒店着眼於賓客的每一個細節所需,秉承匠心至臻的款客之道,力求為每位賓客打造銘心的旅行記憶和別具一格的旅居體驗,讓您憧憬而來,滿意而歸。我們將在此翹首以盼您的再次入住,一如既往為您打造令您傾心、信任的體驗。順祝安好!
Gästanvändare
Rum Queen med utsikt över innergården
Bodde på jan. 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 24 feb. 2025
嘉興南湖賓館本身就擁有園林式美景,一步一景,曲徑通幽,讓人有點意想不到的美,可能帶着小朋友,前台很熱情的給升級到了景觀大床房,房間很大很乾凈,設施完全在線,自助早餐也很豐盛,在這就能品嚐到嘉興特色菜餚,隱藏福利,憑房卡還能快速進出遊覽南湖。
Översätt
Svar från boendet: 尊敬的賓客,您好!非常感謝您的五分好評哦!您的點評真的是又細緻又可愛呢!絕絕子!看到我們酒店能夠如此讓您滿意,我們也是幸福感爆棚呢!(。> <。),您也是我們南湖賓館遇見的驚喜和美好哦!能夠為每一位賓客在南湖湖畔的居停帶去喜悦與感動是我們每一位南湖人義不容辭的責任。期待沉魚落雁、 清新可人、超級好看的您下次再來哦!祝您生活愉快,工作順利!
Gästanvändare
2-bäddsrum med innergårdsutsikt
Bodde på jan. 2025
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 20 feb. 2025
房間寬敞明亮舒適整潔,衞生間乾濕分離、設施齊全。環境幽雅景觀宜人,沿湖散步,既能觀景又能鍛鍊身體,真是妙不可言!從前台到保潔,所有工作人員態度和藹服務到位。中餐、日餐廳廚師手藝高超、菜餚味美量大,多次享用都滿意至極!今後還會帶朋友再來並推薦給身邊的親朋好友!
Översätt
Svar från boendet: 收到您如此誠摯的鼓勵,實在太感動了。酒店着眼於賓客的每一個細節所需,秉承匠心至臻的款客之道,力求為每位賓客打造銘心的旅行記憶和別具一格的旅居體驗,讓您憧憬而來,滿意而歸。我們將在此翹首以盼您的再次入住,一如既往為您打造令您傾心、信任的體驗。順祝安好!
ZRUK
Deluxe Lake-view Queen Room
Bodde på jan. 2025
Annat
9 recension
4.8/5
Otroligt
Publicerades 16 feb. 2025
環境:確實是被名字耽誤的酒店。其實是國賓館,整個酒店本身就是一個巨大的園林,古色古香的中式園林,有湖有假山有瀑布,擁有一段獨立的湖岸線,光酒店本身就可以走走停停。還很方便的有好幾個小門可以刷卡出園區,幾分鐘就可以走到壕股塔,登頂風景是真不錯。 衞生:這種級別衞生就不用説了。 服務:總體服務人員態度很好,但入住的時候衹有兩個櫃枱辦理,還有辦婚禮的一幫人在入住,也沒有人維持秩序,比較吵鬧。這點需要改進,起碼人多的時候需要多開櫃枱給散客辦理手續。 設施:該有的都有,浴缸、陽台、雙台盆、智能馬桶、咖啡機等等,衞生間也很大。但有一點令人匪夷所思,雖然不算是行政類的五星酒店,但作為國賓館,,房間裏mini bar居然要收費是沒想到的,雖然也衹有可樂雪碧這些。。。但好歹也贈送個首輪吧。。別説五星了,現在這年代連全季、桔子這些酒店的高階房都送啊,可樂,雪碧啥的。另外,電視不能投屏,新裝的酒店還用小小的那一個電視也沒想明白。 不過總之瑕不掩瑜吧,來度度假、躺躺平總體還是非常棒的,湖景很好看(記得要3樓,視野好),很推薦。
Översätt
Svar från boendet: 親愛的客人您好,非常抱歉沒能給您一個好的入住體驗,我們真誠的給您道歉,對於您反映房間內的問題,我們一定會進行整改!感謝您給我們提供的建議,幫助我們更好的進步!出門在外的客人總是希望得到熱情友善的服務,對於這一點我們牢記在心,對於我們再普通不過的一天,對於你們可能是難忘的生日,久違的重逢,亦或是充滿期待的假期之旅,對此我們一直心懷敬畏之情……希望有機會您能再過來,我們一定給您一個全新完美的體驗!
Zhuxiaochangdemazi
Deluxe Lake-view Queen Room
Bodde på jan. 2025
Familj
9 recension
4.8/5
Otroligt
Publicerades 16 feb. 2025
每去一個地方,已經習慣了優先選擇當地的國營賓館,沒想到南湖還在預期水準之上,令我想起了揚州的迎賓館,都是鑲嵌在當地的標誌性景區裏,位置得天獨厚,渾然一體卻也能保有一方靜謐,不同的是南湖更新派、融合、有設計感,設施也能看出是下了本的。不過可能是優先考慮了佈局和景觀,車位配套略顯不足,有宴席時特別凸顯,找個車位費半天勁,還有車無孔不入、橫七豎八停在草坪上,有點白瞎了這青青草地
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Svar från boendet: 親愛的賓客您好,非常感謝您對酒店的支持,很抱歉此次入住未能給您特別滿意的入住體驗,沒能讓您感到百分百滿意我們也覺得非常遺憾,還是感謝您百忙之中給予我們的點評,酒店非常重視!您真誠的反饋也在鞭策着我們,是我們努力的方向,我們會繼續努力改善,認真做好每個細節,誠摯邀請您再次體驗,相信我們會給您更完美的入住體驗!