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Verifierade recensioner
Läge och interiör4.9
Bekvämligheter4.8
Service4.8
Renlighet4.9
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Gästanvändare
Deluxe Lake-view Twin Room
Bodde på okt. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 9 nov. 2024
We have a wonderful time here. The lake views are stunning. We plan to come back next year.
Översätt
Svar från boendet: Whoaa! Touched by your comments! I am so happy to see you speak so highly of us! In Nanbin, satisfaction is only expected, moving and surprise is the direction that has been pursued. Over the years, we have been adhering to the spirit of "customer satisfaction as the center", to create a "home away from home" for each customer, the hotel is always ready to drink tea, in summer there are cool and refreshing ice drinks, in winter there are longan red date aroma warm drinks, always create intimate and comfortable for guests. For your trust, we will continue to maintain, strive to improve, look forward to your next visit to bring you more surprises!
Gästanvändare
Deluxe Lake-view Queen Room
Bodde på feb. 2024
Par
8 recension
5.0/5
Enastående
Publicerades 6 juni 2024
This is absolutely one of the best resort hotels we have stayed. The view to the lake is not the best but we are very happy to be hearing bird chirpping in the morning. The corridor of the hotel is unbelievable wide and spacious. The service provided is amongst the best that a hotel could provide. This hotel in the best location next to Nanhu where most of the sights are within walking distance or very close by. It is offering beautiful and relaxing walks along the lake. Going to the old city wall or to the old town takes only a short ride on the taxi of about 10 minutes. The restaurant for breakfast is just beautiful and the food is excellent. We just love this hotel and we will be back. If you are planning to visit Jiaxing, this will be the best hotel in Nanhu. Jiaxing is just absolutely serene and beautiful. We have taken heaps of beautiful photos and so lucky to be staying at Jiaxing Nanhu Resort Hotel.
Översätt
Svar från boendet: Dear guest,Thank you very much for your wonderful comments and sharing your pleasant experience in Nanhu Jiaxing! We are deeply honored to be able to provide you with such a memorable stay.We are very glad that you enjoy the surroundings of the hotel, although the lake view may not be the best, the early morning birdsong shows that you are truly in the embrace of nature. The hotel's spacious corridors, we want to create a comfortable and peaceful atmosphere for you to feel at home on your journey.Regarding our services, we are always committed to providing excellent service quality to ensure that every guest can feel the warmth of home. We are glad to hear that you speak so highly of our services.The location of the hotel is indeed unique, close to the South Lake, the surrounding attractions are numerous, walking or a short drive away. We are pleased that you will be able to enjoy the beautiful lake view here, as well as easy access to the old city walls and the old town.Our breakfast restaurant is a favorite place for many guests and we are glad that you enjoy it here too and appreciate our cuisine. We always strive to ensure that the food is delicious and of good quality, making your breakfast the best start to the day.We look forward to welcoming you back to Jiaxing Nanhu Resort to experience our services and facilities again. If you have any needs or suggestions, please feel free to contact us.Thank you again for your visit and valuable comments, I wish you all the best and look forward to seeing you again!Best regards from all staff of NanhuHotel。
Gästanvändare
Deluxe Garden-view Twin Room
Bodde på mars 2024
Ensamresenärer
21 recension
5.0/5
Enastående
Publicerades 3 maj 2024
Stunning location, clean and well conditioned rooms, excellent staff. One of the best hotels I've ever stayed in
Översätt
Svar från boendet: Thank you very much for your positive review and high praise for our hotel! We are delighted to hear that your stay with us was so satisfactory. Your compliments regarding the hotel's location, the condition of our rooms, and the quality of our staff are very important to us, as they indicate that our efforts have been recognized. Our goal is to provide the best possible accommodation experience for every guest, and your feedback will inspire us to continue striving to improve our service quality.Wishing you a pleasant life!
William Stewart
Deluxe Lake-view Queen Room
Bodde på juni 2023
Ensamresenärer
20 recension
5.0/5
Enastående
Publicerades 9 aug. 2023
Very enjoyable experience! The hotel is large and beautiful. The location is great, within short walking distance of the lake. Very relaxing stay.
Översätt
6/8
Svar från boendet: I am very happy to spend a wonderful holiday with you. Thank you for arranging a trip to Jiaxing Nanhu Hotel in your travel plan. At the same time, thank you very much for sharing your accommodation experience with you. The hotel is surrounded by greenery and lake water, and it is a "paradise" in the center of the city. At the same time, it is very close to Hegu Tower, Zicheng, Nanhu Revolutionary Memorial Hall and other scenic spots, and the transportation is convenient. We fully believe that meeting people will be a better start! Looking forward to your booking again!很高兴与您一起度过美好假期,感谢在您的旅行计划里,安排了嘉兴南湖酒店之行,同时非常感谢您与大家分享您的住宿体验,酒店被绿茵与湖水环绕,是城市中心的一处”世外桃源”,同时距离壕股塔、子城、南湖革命纪念馆等景点都非常近,交通方便,我们完全相信因为人海相遇一定是更美好的开始!期待您的再次预订!
Gästanvändare
Bodde på sep. 2022
Familj
2 recension
5.0/5
Enastående
Publicerades 30 okt. 2022
It’s absolutely beautiful! First class. Amazing breakfast. Too bad people smoke cigarettes everywhere but that’s typical in China. Anyhow, we hope to have a reason to stay in jiaxing again just so we can enjoy this beautiful hotel.
Översätt
6/8
Svar från boendet: Dear guest, thank you for choosing the South Lake Hotel in Jiaxing and taking the time to share your experience. As a high-end resort hotel, Nanhu Hotel not only has a unique geographical environment, but also dedicated to warm and considerate service to make every guest feel the warmth of home here.We look forward to seeing you again to enjoy our breakfast and our service .Sincerely, Xiaoming Lan Front Office Manager.
jlim989
Super Suite - Garden-View
Bodde på maj 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 3 juli 2024
Yes very good
Översätt
Svar från boendet: 非常感謝小主下榻嘉興南湖賓館並對我們酒店整體都感到滿意。您的支持是我們酒店所有同事不斷努力的最大動力。酒店是自助式早餐,種類多樣,品種豐富,用餐時間是6:30-10:00,酒店周邊的南湖天地餐飲娛樂休閑一應俱全,一定是您出遊出差的不二之選。同時温馨提示您,如您在入住期間有任何問題可隨時拔打前台電話我們將在第一時間協助您解決問題,再次感謝您的反饋,期待您再次光臨!
Svar från boendet: 親愛的客官您好,温馨的留言洋溢着幸福的期待,美好的回味是凝聚着不褪的色彩,深情的牽掛傳遞着不變的情懷,快樂的心情衹因您的存在。南湖賓館正因為有您這樣的客人才會成長的更好,感謝您的好評,祝願您每天都快樂。現在酒店還有推出多種套餐,下午茶、遊船、日料等任君挑選,有空記得常回“嘉”看看噢~
Svar från boendet: 親愛的客人您好,非常抱歉沒能給您一個好的入住體驗,我們真誠的給您道歉,對於您反映房間內的問題,我們一定會進行整改!感謝您給我們提供的建議,幫助我們更好的進步!出門在外的客人總是希望得到熱情友善的服務,對於這一點我們牢記在心,對於我們再普通不過的一天,對於你們可能是難忘的生日,久違的重逢,亦或是充滿期待的假期之旅,對此我們一直心懷敬畏之情……希望有機會您能再過來,我們一定給您一個全新完美的體驗!
Svar från boendet: 親愛的賓客您好,非常感謝您對酒店的支持,很抱歉此次入住未能給您特別滿意的入住體驗,沒能讓您感到百分百滿意我們也覺得非常遺憾,還是感謝您百忙之中給予我們的點評,酒店非常重視!您真誠的反饋也在鞭策着我們,是我們努力的方向,我們會繼續努力改善,認真做好每個細節,誠摯邀請您再次體驗,相信我們會給您更完美的入住體驗!