Sheraton Grand Xishuangbanna Hotel

The hotel was even better that what we were expecting. The facility is beautiful and the amenities are amazing. Everything is available on site and if you like exercising and relaxing … this hotel will be the best choice for you. Amazing gym open 24h with all the necessary equipments, the indoor pool is clean with a good water temperature for your daily swim. You also have a clean sauna, hammam and hot bath available in the changing rooms (plan to turn it on 20mn before to use it when you will need). The hot springs are just outside the gym so it will be perfect to relax after a day visiting Xishuangbanna. The outdoor pool is nice and clean ( perfect if you go on a family holidays with kids ). The room is spacious and comfortable. The cleaning staff and the rest of the team at the reception, restaurant … were all amazing and did everything to make our stay to be memorable. The restaurant even offered us several times some additional western dishes to make us happy. Ariel added my contact before our arrival to check if we needed anything and helped us during the stay. The breakfast was diverse and very tasty( the pain au chocolat and croissant were delicious). We have tried the dinner buffet once which was good but more Chinese dishes. The hotel is about 25/30mn from downtown so it is convenient if you want to be in a peaceful place but still near by the main attractions. You will need to travel a bit longer to go to the wild elephant valley, the primitive forest and the tropical garden but it was still ok. Thank you to the hotel and all the staffs for that amazing and memorable one week holidays. 10 out of 10.

It’s a beautiful hotel living up to its name, the Grand Sheraton is very grand. We were greeted by peacocks when checking in 😀! Swimming in the outdoor pool was refreshing and relaxing, we were the only ones in the pool in the late afternoon. The hotel is only 4 km from the high speed train station. It’s a little far from the tourist night market, but it was really worth the stay.

Beautiful hotel! Comfy beds and awesome shower and bathtub. Little bit out from city centre but super convenient from/to the hotel!

Jolie and Grace gives good service. She told me delicious food and beautiful scenery. I will check in again next time

The Sheraton is about ten minutes away from the airport, so arriving is very comfortable. As with other hotels. the attractions and city are all a drive away. The hotel and room were extremely comfortable. The pool is nice and the club lounge is open from 12 with snacks, drinks and a good dinner with alcohol. Breakfast is excellent and I would particularly like to thank Brion for his care and attention; Sheraton should be proud of such a great member of the team. As a foreigner, travelling in china, this hotel was excellent for English-speaking staff! We would definitely return.

The location of the hotel was great for those who want access to the city but also a quiet retreat in nature. It took about 25 minutes to drive to the night market and cabs were readily available. The hotel itself was beautiful and the room was clean and really comfortable, but unfortunately the pool was closed when we went (the temperature was still warm enough for swimming, so not sure if this was because of COVID?). The cafe and shop were also closed, so there were no options for quick snacks (you might want to bring your own along). The breakfast buffet had lots of selection. Views from the room were lovely, especially at sunset.