Tiankong Meishu Resort Hotel

The room was pretty clean. The cleaning lady replaced my towels on most days with one exception which was fine as there were other towels which I put in front of the shower. The garbage was emptied daily. The room is bright with light switches are available bedside. 306 has a bath tub in the living room. Who takes a bath in the living room ? The pictures for that room needs to be improved with better description. Rooms with bath tub should be stated as such and room with sofa so the guests won’t get a room with a bath tub in the living room when they expect to have a sofa. Luckily for me that type of room was available. I had room 307 which faces the back of the building and it wasn’t as noisy as the ones facing the street. Those rooms have the problem of hearing the drivers using their horns and by night music from the night market. With the windows close it isn’t bad. One problem which can be improved is the receptionist. I checked in on Jan 12 and checked out Jan 15. There was this lady with glasses and another one on Jan 12 and then mostly I saw the one with glasses. She was there day and night. She wasn’t that helpful nor friendly . Every question was replied but rather unhappily it seemed. She didn’t behave like she likes her job. I even thought about leaving because of her. But on the last day, Jan 15 at 7:30 am when I checked out , a lady with surname Yi was working. She was an angel. She said breakfast is also ready, why don’t you stay and offered which I thought was very nice of her. She smiled a lot and told I felt she was very accommodating and helpful. She was trying to help in every respect and even waited with me a bit for my DiDi. I think she exemplifies good service. I also like the tea as my parting gift. I think that receptionist is an disappointment which isn’t a big problem with better training but other than her, everyone and everything were almost perfect.

Great location, friendly staff, the room was comfortable, and an awesome view.I loved the bathtub and the bathrobes!

首先説説服務吧，除了老闆娘，其他的員工態度和解決事情都是一副無所謂的態度，可能不當家不知其艱難吧，大環境這麼差的情況下，老闆生意也很難做，再到環境設施，很拉垮，地面環境和衞生間都慘不忍睹，臟兮兮的！希望貴店能把房間衞生打掃乾淨，設施修繕完整！給後面的旅客提供一個乾淨的環境！

環境不錯 附近的景色很好 衞生：不錯挺好的 服務：挺好 前台主動詢問買票的事情 可以打九折 設施：電視有投屏很好 西雙版納嘎灑機場免費接機（需提前一天預約）:不錯 省的打車了 很好

酒店裝飾明快高雅，大堂休息區乾淨舒適。房間寬敞明亮，設施齊備，還提供一次性馬桶墊和浴盆罩。早餐不錯，用餐環境整潔。晚上，可乘電梯直達樓頂游泳池，游泳放鬆一下，還可高空觀江景，很是愜意。回到舒適的房間美美睡一覺，第二天精神抖擻再去遊玩。酒店大堂負責接待的小谷、小湯和小李三位年輕人，做事很用心，熱情有活力，服務主動周到，讓人歡喜。酒店派往高鐵站接站的司機師傅很熱情，在安全出遊、交通工具和路線的選擇方面給出非常好的建議，使這趟版納行安全愉快而盡興。

一個人帶上四個長者去旅遊，酒店有接車服務，特別特別方便，好舒服，長者家對酒店環境也特別滿意，而且小姐姐服務特別好，走的時候還有伴手禮。開心！