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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.6
Renlighet4.7
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Alla recensioner(991)
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Elegant miljö(198)
Avslappnande spafaciliteter(159)
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Utmärkt för barn(76)
Stora rum(71)
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Negativa recensioner(24)
Michael Mc Greal
Courtyard Hot Tub Room B
Bodde på dec. 2024
Familj
12 recension
5.0/5
Enastående
Publicerades 5 feb. 2025
Overall a very good hotel. The rooms are clean, service is great and the Hot Springs are fantastic. My only disappointment was the breakfast. It was just ok.
Översätt
Svar från boendet: 尊敬的貴賓,感謝您選擇荊門雙泉温泉酒店,非常榮幸收到您的分享,雙泉温泉酒店設計以唐風為主題,採用中式庭院建築的經典元素,悠悠古韻藏其間,您度假旅遊,商務出行的最佳選擇。雙泉温泉酒店誠摯歡迎您的下次到來,再次感謝您的支持與信任,祝您生活愉快!
Kumar06
Rum Standard Superior
Bodde på nov. 2024
Affärsresenärer
21 recension
5.0/5
Enastående
Publicerades 27 dec. 2024
Very good atmosphere. Friendly staff and very helpful. Restaurant serves delicious food.
Översätt
Svar från boendet: Dear valued guest, thank you for choosing Jingmen Shuangquan Hot Spring Hotel. It is a great honor to receive your sharing and welcome your next visit. Thank you again for your support and trust. Wishing you a happy life!
Gästanvändare
Deluxerum i queensize
Bodde på okt. 2024
Affärsresenärer
3 recension
3.7/5
Publicerades 6 dec. 2024
The room is very nice, modern and well furnished. The breakfast is not as good as one could have expected. You can find similar hotels in China with way better breakfasts. The buffet had a decent size, but the food's quality was not high. I am also very disappointed by the hotel's gym which was only open until 6 pm due to the lack of staff (as reported by the hotel's reception) which is way too early when you perform a business trip and that you go back at the hotel after 8 pm.
Översätt
Svar från boendet: Dear valued guest, thank you for choosing Jingmen Shuangquan Hot Spring Hotel. It is an honor to receive your sharing. Thank you for your affirmation and suggestions on the buffet. The hotel will take your suggestions into consideration to improve the quality of the food. We deeply regret any inconvenience caused by the opening hours of the gym. Thank you again for your feedback and we sincerely apologize. If you have any other needs or suggestions, please feel free to contact us at any time. Sincerely invite you to visit next time, and wish you a happy life!
Kim Kiegstad
Superior Executive Suite
Bodde på okt. 2024
Affärsresenärer
1 recension
4.2/5
Mycket bra
Publicerades 19 nov. 2024
A good hotel with friendly staff, unfortunately there is being smoked on the hotel.
Översätt
Svar från boendet: Thank you very much for your recognition of your previous stay at our hotel, especially for praising the friendly attitude of our hotel staff. However, we deeply apologize and express our concern regarding the smoking issue you mentioned within the hotel.Our hotel has always been committed to providing guests with a smoke-free, healthy, and comfortable environment. If you encounter any smoking behavior during your stay, please inform our hotel staff, and they will promptly take measures to address the issue. At the same time, we will strengthen the promotion and enforcement of our hotel's no-smoking policy, working together with guests to maintain a smoke-free public environment.We look forward to providing you with even better services and experiences in the future. Thank you once again for your support and understanding.
Anonym användare
Deluxerum i queensize
Bodde på okt. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 28 nov. 2024
Great hotel, very good breakfast
Översätt
Svar från boendet: Dear valued guest, thank you for choosing Jingmen Shuangquan Hot Spring Hotel. It is an honor to receive your sharing. Sincerely welcome your next visit, thank you again for your support and trust, and wish you a happy life!
Anonym användare
Superior Executive Suite
Bodde på okt. 2023
Affärsresenärer
1 recension
4.5/5
Utmärkt
Publicerades 9 dec. 2023
Good value hotel:)
Översätt
Svar från boendet: 尊敬的貴賓,感謝您選擇荊門雙泉温泉酒店,非常榮幸收到您的分享,雙泉温泉酒店設計以唐風為主題,採用中式庭院建築的經典元素,悠悠古韻藏其間,因此是您度假旅遊,商務出行的最佳選擇。雙泉温泉酒店誠摯歡迎您的下次到來,再次感謝您的支持與信任
Gästanvändare
Rum Standard Superior
Bodde på feb. 2024
Ensamresenärer
2 recension
4.7/5
Otroligt
Publicerades 7 mars 2024
Good hotel
Översätt
Svar från boendet: Dear VIP, thank you for choosing Jingmen Shuangquan Hot Spring Hotel. It is an honor to receive your sharing. The Shuangquan Hot Spring Hotel is designed with a Tang style theme, making it the best choice for your vacation and business travel. Shuangquan Hot Spring Hotel sincerely welcomes your next visit and thanks you again for your support and trust.
Svar från boendet: 尊敬的攜程貴賓,感謝您抽出寶貴的時間在攜程上分享您的入住體驗,對於您此次未能獲得滿意我們深感抱歉,並對此表示最誠摯的道歉。我們認真閲讀了您的評價,特別是您提到的服務、更衣區等,這明顯沒有到達我們一貫追求的服務標準,我們深知每一個細節都關乎客人滿意度,您的反饋對我們是直接且寶貴的提醒。針對您的反饋,我們立即採取了以下措施:1、服務問題:涉及部門在昨天收到評價後再次進行培訓,強調以客户為中心的服務理念。2、女性更衣區問題:在男女賓門口,我們都有門型展架文字説明關於小朋友應該到相應的性別更衣區進行更衣,更衣區也安排了工作人員可以幫助獨自進場的小朋友更衣,以後我們將在客人進場前優化話術,確保此類問題能快速識別並得到解決。我們真誠的希望有機會能彌補您這次的不愉快,再次感謝您的反饋,它是我們不斷進步的動力,期待您不久的將來,能以更好的面貌迎接您的再次光臨。今天是2025年1月1日,祝您元旦節快樂。