Ocean Spring Resort Chengdu - MGallery

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

Great Stay

我是不怎麼喜歡寫點評的人，一千個讀者就有一千個哈姆雷特，因為我覺得同一個地方每個人的感受一定是不同的，但不知從何時起，每每來到成都，來到金堂我大腦不由自主地會選擇定這家酒店，這已經是我第四次入住這家酒店了，或許是它1對1的管家服務（雖然我至今未曾見過這位接待過我四次的管家小陳），或許是它特色的超多種肉臊的麪條，或許是這兒安靜小眾的環境，我自己也不清楚是哪一點吸引了我，但我知道，或許少一點兒我都不會有如此堅定的選擇。本次入住還鬧了個小烏龍，房間日期定錯了，小陳和我一通忙活，後來據小陳説是前台經理葉小姐協助的，幫我挽回了一點點損失，其實退掉重新定也就貴了幾十塊錢，忙一下午他們也沒什麼好處，確實會有些感動。言之有限，諸君不妨親自來體驗。

這次入住成都海泉灣美景閣索菲特酒店的體驗真的超出預期，必須好好誇一誇！ 從踏入酒店大堂開始，就能感受到濃濃的閑適度假感，整體環境靜謐又不失格調，房間佈置得温馨舒適，細節處都透着精緻，窗外的景緻也讓人眼前一亮，瞬間卸下了旅途的疲憊。 尤其要感謝管家小肖的服務，簡直是把“貼心”二字做到了極致。入住前就主動聯繫確認需求，到店後全程引導，耐心介紹酒店的各項設施和周邊玩法。入住期間，小肖總能第一時間響應，而且回覆得特別細緻周到。 這樣的住宿體驗讓人印象深刻，下次肯定還會選這裏，也會推薦給身邊的朋友，為美景閣索菲特和管家小肖點個大大的贊！

第一次來這家酒店，很不錯哦！酒店環境超棒，非常多的綠植，服務人員都很熱情好客😊酒店是真的温泉，房間整體是新中式裝修風格很漂亮跟愜意，我們很喜歡！非常感謝帶我們參觀房間的前台工作人員和全程對接我的管家，非常貼心😊

環境很不錯 跟好朋友一起帶着娃娃耍 在房間泡私湯 服務非常到位 我們要吃火鍋帶了食材餐廳還幫我們切好打包送到房間裏來。 雖然辦理入住的時候等了兩個多小時 但是給我們延遲退房到下午四點了 總體來説很不錯 下次還來