För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter8.9
Service9.2
Renlighet9.3
Filtrera efter:
Sortera efter:
Alla recensioner(1155)
Positiva recensioner(1104)
Recensioner med foton/video(208)
Utsökt frukost(75)
Vänlig personal i receptionen(59)
Nära shoppingområde(54)
Praktiskt för shopping(43)
Utmärkt pool(23)
Lyxigt(7)
Har familjerum(6)
Negativa recensioner(51)
Gästanvändare
Deluxe-dubbelrum
Bodde på apr. 2025
Affärsresenär
1 recension
7.5/10
Publicerades 31 maj 2025
When I ask to print out the invoice of 2 nights stay at the check-out desk, the person did not give me any invoice.
I do not understand whether this is their regulation or not. I was expecting to receive the invoice for the 2 nights stay as usual.
The reception did not even answer to my request on May 31st when she can give or not.
If the person did not understand my English, then there should be a person to speak in English at least in the reception for Check-in and Check-out.
That's is why I have chosen Sheraton hotel. It was no pleasant morning.
Översätt
Svar från boendet: Dear guest, Thank you for choosing to stay with us, and we sincerely apologize for the inconvenience you experienced during check-out. Regarding the invoice issue, we have reviewed the situation with our front desk team: Since your booking was prepaid through Ctrip, the invoice must be issued directly by their platform per our financial procedures. We regret that our explanation may not have been clear enough, leading to any misunderstanding. If you still require assistance with the invoice, Ctrip’s customer service team will be happy to help. Additionally, we are reinforcing English language training for our front desk staff to ensure smoother communication with international guests. We truly appreciate your feedback, as it helps us improve our service. We hope to have the opportunity to welcome you back for a more seamless experience in the future.
Thomas
Deluxe-dubbelrum
Bodde på juni 2024
Affärsresenär
9 recension
8.0/10
Mycket bra
Publicerades 19 juli 2024
Nice one , kind people
Översätt
Svar från boendet: Thank you for staying with us. We strive to personalize for all our guests, we are glad to hear that our services met your expectation. We look forward to provide another memorable stay for you in the near future.
Mark Flurry
Deluxe-dubbelrum
Bodde på nov. 2023
Par
20 recension
10/10
Enastående
Publicerades 3 jan. 2024
Excellent hotel across the street from a new Wanda Shopping Mall. It's modern, clean, and friendly. The breakfast is good serving both western and Chinese style food. The coffee is delicious, and the floor managers give excellent service. The front desk is very helpful and friendly. This is our second time to stay there, but it will not be our last. Oh... The bed is very comfortable. I'm not sure I ever turned over the first night we slept there.
Översätt
Svar från boendet: Dear Guest, thank you for taking the time to post your review on Ctrip. We are delighted to hear that you enjoyed your stay with us, and glad to hear that you are satisfied with our service. It was indeed our pleasure to have you as our guest and we hope that we will have the opportunity to welcome you back to your second home in the near future. Best regards!
The Real Angeleno In China
Deluxe Room (2 Beds)
Bodde på juli 2022
Reser med vänner
3 recension
10/10
Enastående
Publicerades 18 aug. 2022
What an amazing experience. Customer service is great; the staff speaks English, the breakfast and coffee was great, the room was great, and the hotel was not far from There's Starlight restaurant, the Spicy Chicken and Coconut Latte is amazing. Say hello to the Bell Hop (I forgot his name🤪) he's a great guy.
Översätt
6/8
Svar från boendet: Thank you for sharing your experience with us. As a Marriott hotel, we value our member as our loyal guests and we are happy to hear that you enjoyed what we have to offer for our members. Once again, thank you for your great support. We look forward to welcoming you back soon.
Anonym användare
Deluxe-dubbelrum
Bodde på jan. 2023
Par
6 recension
10/10
Enastående
Publicerades 21 feb. 2023
Enjoyed our staycation! Buffet breakfast is always satisfying!
Översätt
Svar från boendet: Dear guest, thank you for choosing Sheraton Jinzhou Hotel. After reading your comments, we feel warm in the heart. We are very glad that you like Sheraton Jinzhou Hotel. The hotel staff will continue to work hard to provide you with more intimate service. Wish you a happy life, happy every day, we look forward to meet you again!
R_247
Deluxe Room (2 Beds)
Bodde på maj 2023
Bokat åt andra
2 recension
10/10
Enastående
Publicerades 4 juli 2023
goodgoodgood
Översätt
Svar från boendet: 尊敬的客人,感謝您選擇入住錦州喜來登酒店並與我們分享您的入住體驗。感謝您對酒店的肯定,酒店全體員工期待您的再次光臨,我們將一如既往為您帶來滿意的入住體驗。
Svar från boendet: 親愛的顧客,感謝您選擇入住錦州喜來登酒店並留下寶貴點評,我們很遺憾沒能為您提供滿意的入住體驗。您入住期間遇到任何不便之處,我們都願意聆聽並積極改善,針對您所提到的相關問題,酒店管理層會根據您提出的意見做相應的跟進工作,主燈及水壓問題,我們已經與工程部門反映並積極檢查。您和所有賓客的意見永遠是我們提高服務水平的源動力,希望再次入住時給您不一樣的感覺,真誠的期待您的再次光臨!
Svar från boendet: 尊敬的客人,感謝您選擇入住錦州喜來登酒店。通過您對酒店細膩真誠的描述,我們深切感受到您對錦州喜來登酒店的滿意和喜愛,很開心得知您在酒店獲得了一次愉悦的入住體驗。我們會將您的評價與員工分享以激勵他們做的更好,酒店全體員工將再接再厲,使每一位客人都能在酒店感受到温暖親切的服務,如歸家般愜意,我們期待您的再次光臨。
Svar från boendet: 親愛的顧客,感謝您的入住和點評!通過您真誠細膩的描述,讓我們感受到了您對酒店的滿意之情,在此感謝您對酒店的信任與肯定,我們會以此為激勵,不斷提高酒店的服務水平,使每位客人在錦州喜來登酒店都能感受到温暖愉悦、活力煥發。歡迎您再次光臨,我們將一如既往為您帶來滿意的入住體驗!
Svar från boendet: 尊敬的客人,感謝您選擇入住錦州喜來登酒店。通過您對酒店細膩真誠的描述,我們深切感受到您對錦州喜來登酒店的滿意和喜愛,很開心得知您在酒店獲得了一次愉悦的入住體驗。我們會將您的評價與員工分享以激勵他們做的更好,酒店全體員工將再接再厲,使每一位客人都能在酒店感受到温暖親切的服務,如歸家般愜意,我們期待您的再次光臨!