Vienna International Hotel

Location is not near the park entrance gate. They offer a free shuttle service but it depends on your luck and their mood. The bus leaves as and when it is full, and they stop service as and when they please. Don't bother about their free shuttle service, just pay for a taxi and save yourself the worry. They also offer to book the shuttle bus from jiuzhaigou to huanglong station, but the receptionist is very unreliable, and very possibly a cheat. After transferring money to her directly the day before to assist with the booking, she went silent the next morning despite repeated messages. After messaging the hotel directly, the receptionist suddenly became responsive. However, she couldn't show any proof that she booked the tickets and said that the bus plate number is only determined 1 hour before the bus departs. I found an alternative and told her to cancel her booking. Ultimately, she was unable to show proof of the bus booking and refunded me. On a side note, there is a good roast lamb restaurant nearby (must reserve, and don't expect the receptionist to help with that).

Enjoyed my stay at the hotel. Everything was great, the location, the service esp by Xiao Chou who booked my bus tickets for me, and the food at the restaurant.

Xiao Zhou good customer service. Helped to process my change in booking.