Vienna International Hotel recensioner

Location is not near the park entrance gate. They offer a free shuttle service but it depends on your luck and their mood. The bus leaves as and when it is full, and they stop service as and when they please. Don't bother about their free shuttle service, just pay for a taxi and save yourself the worry. They also offer to book the shuttle bus from jiuzhaigou to huanglong station, but the receptionist is very unreliable, and very possibly a cheat. After transferring money to her directly the day before to assist with the booking, she went silent the next morning despite repeated messages. After messaging the hotel directly, the receptionist suddenly became responsive. However, she couldn't show any proof that she booked the tickets and said that the bus plate number is only determined 1 hour before the bus departs. I found an alternative and told her to cancel her booking. Ultimately, she was unable to show proof of the bus booking and refunded me. On a side note, there is a good roast lamb restaurant nearby (must reserve, and don't expect the receptionist to help with that).

A little inaccessible. But not a problem taking a Didi to tourist spots. Has an awesome roasted lamb place within walking distance! And a convenience store just across the carpark. Beds are comfortable and room spacious. Shower is warm! Receptionists were quite cold, but the dining hall staff were helpful. Connecting to the WiFi was also a problem, maybe a problem for foreigners.

The hotel is slightly far from eateries, but getting a Didi in the area is very convenient. The room is spacious and equipped with smart features, but cleanliness could be improved. We found leftover cupcake baking paper on the floor, and tissues were stuck to the wall. The staff at check-in were unfriendly and impatient when answering questions. At the breakfast restaurant, the staffs were more focused on chatting with each other than attending to customers. However, the receptionist the next morning was attentive and addressed our needs well. On a positive note, the bed was comfortable, and we had a good night's sleep

Enjoyed my stay at the hotel. Everything was great, the location, the service esp by Xiao Chou who booked my bus tickets for me, and the food at the restaurant.

The hotel is newly decorated and clean. The room is also very clean, breakfast is good. Hotel staff is very helpful, and their customer service is exceptional, especially the receptionist Xiaozhou. She is very kind and helpful, she helped us to book a bus ticket back from hotel to huanglongjiuzhai station. We are very happy with her service. We really recommend this hotel

its a new hotel i think, nice, clean room. Great location, close to Jiuzhaigou Valley. Value for money. Good bfast. Love the hotel.

Xiao Zhou good customer service. Helped to process my change in booking.

Lots of reception but not friendly. And got some trouble to connect to the wifi.

The room is spacious and clean, in front of the hotel got convinient store

Ready beautiful hotel, but not have bell boy to carry the package

good....

滿意滿意，謝謝前台小姐姐升級的房間還有贈送的熊貓，房間很大，三人房感覺四人住，行李也都夠位置攤開，房間很乾凈，一開始看某書推薦有説不乾淨，但我感覺挺好的，隔音也不錯，周圍環境雖然沒有小鎮身上繁華，但是要臨時買一些衣物，或者吃個小燒烤，也是有店的。餐廳的早飯種類也很多，很好吃，下次有機會再來九寨溝，應該還會定維也納

非常感謝維也納酒店所有工作人員在此次旅行過程給予全程幫助 因家人有高反 酒店何建雙經理親自駕車送家人去醫院 並全程陪同至凌晨再送回 非常感謝 兩天的住宿體驗很好 升級了房型 並有免費班車送至九寨溝景區 酒店環境 服務 設施也很好 酒店餐飲也值得嘗試 再次感謝酒店全體員工給予的幫助！

這個酒店的裝修特別好。因為來九寨溝要先從高鐵轉大巴來的時間特別晚，但是前台小楊還是十分認真的接待了我們，給我們的房間位置也特別好，特別的安靜。這家的自助早餐也十分棒他晚餐提供的湯鍋也特別的好吃。酒店早上還可以免費把你送到九寨溝景區，特別方便。如果想吃燒烤的話，樓底下走一點點就能去老兵燒烤。再次點名表揚前台小楊！人真的特別好，詢問她什麼事宜她都能解答。