Howard Johnson Tianyuan Resort recensioner

We had a very good experience with the hotel as the service and location are very good. There are eateries and supermarkets nearby the hotel. Buffet breakfast had sufficient varieties as well. Special thanks to 小管家YUYING for taking care of our family during the stay. Recommended if staying in 九寨沟。

All the staff are very friendly, specially Kevin & Ze Wang. Both of them are very helpful and provide a lot of information. We spent 2 wonderful & comfortable nights. Room is very clean, good quality sanitary ware. A lot of restaurants & convenient storey nearby.

Good location, not far from the scenic area. Big hotel. Very good hospitality. We're specially assisted by Kevin during check in, and get room upgraded and free breakfast. Warmly greeted and escorted to room by Ze Wang, very helpful. Special thanks to both of them. Room is spacious with complete ammenities. Even get heating floor and fireplace. Also got welcome fruits and nice note. Breakfast has big variety of chinese (local) food and western food. Dining room is well decorated. We really enjoy our stay here. Will recommend friends to.stay here.

Service level top notch, location is next to Romance Park show. A lot of restaurant and shop just beside and in front of hotel area.

We bought package and including tickets to the park. Everything is good except that our ticket got stuck at entrance of the park which we manage to clear

Location of hotel is along the main road and easily accessible to restaurants and shops. You can take DIDI to Jiuzhaigo Park which is approximately 7km away. Room is comfortable and counter staff is friendly. We took the complementary shuttle service to HuanglongJiuzhai station of which the counter staff help us to make the reservation. Buffet breakfast is good with both Chinese and Western spread. Will come back to stay at this hotel again.

Below my expectation - convenient location to find a place for dinner outside. breakfast was fair. air-conc was not able to function well (was told it was by default across all rooms during this period of time) and hotel stuff suggested us opening the windows for a better ventilation but it attracted insect /mosquitos coming in …..

Good location and service. A little run down but very large and comfortable. Nothing to complain about, very good stay.

Good big hotel, little bit out of date but still ok. Good service and nice people.

I liked my experience there. The room is spacious, we got an upgrade cos it wasn’t super busy season. The beds are 2x 1.5m so suit my family (3 adults) and very good value for money in this case compared to family rooms in other hotels. Bathroom sink in the first room given had a small crack and there’s some construction material next door on the found. so the staff patiently helped me to choose another room facing the front. Aircon and bathroom all worked really well. I went to the hot spring for both nights, very relaxing. I rented ******* clothe for a day to go to the scenery site and there’s a lady set up in the lobby to do makeup and hair beading for a charge. The fee is quite reasonable. Breakfast had lots of options with some local things, definitely up to five star standard. I think this place is under rated. Photos are hotel cafe, view from our balcony and the pool outside of the hot springs

The hotel is very good and especially the staff is very kind and helpful .

Smooth checkin, huge and clean room, place near a lot of eateries, helpful staff

A good option for Jiuzhai I honestly feel quite mixed about the hotel - in some regards they were really great, but others need some attention Pros: - Location is perfect - a 10min taxi ride to Jiuzhaigou Scenic area main entrance + on the hotel’s doorstep are a wide range of food options and little supermarkets - The airport transfer is excellent and a fair price - 200 RMB. It just made me realize how much my previous hotel in Huanglong ripped me off by charging me ‘the foreigner price’ 😡 - Scenery - it is a very beautifully done up hotel and located in front of a mountain. There are a lot of koi ponds and a very pretty restaurant opposite the reception. - The room is spacious and bed is comfortable. - The 2 staff members who speak English are helpful. - They refunded me when I checked out early as I had to leave earlier. Cons: - The rooms could do with a more thorough cleaning - the small coffee table with faux marble top had some layers of previous cups and other grime. - As already stated by other reviewers, Western breakfast is limited - think toast, cereal, and instant coffee in an urn. When I asked for a butter knife to spread butter and jam on my toast, I was told to use a chopstick or spoon 🫣🫣🫣 - The hotel towels could do with an upgrade as they are quite worn.

It is a great hotel for vacation. The front desk staff are polite, nice & helpful. Particularly we are very thankful to Mr He Kaiquan by going beyond his duty for helping my family of 3 to secure transport to train station; we felt so at home during our stay. Also thanking Ms 张 for accompanying us to the awaiting bus. The night before we were unable to book transport to train station with Wechat mini programs without local phone number & Mr He helped us through our ordeal.