Radisson Jodhpur recensioner

Having written over 700 reviews on TripAdvisor, I can safely say that this hotel was the worst hotel we’ve experienced in over 40 years of travelling. Whilst the rooms are adequate, the service is abysmal. It would be one thing if the bad service emanated from one or two members of staff, but all the many “managers” we encountered were worse than the previous one. The issue related to the lack of WiFi (do NOT stay here if you need WiFi), and each and every discussion with a member of staff involved their saying standard sentences like “we want you to be happy”, and “you, as a guest, are most important to us”, and “we will sort it out for you”, and yet nothing changed. It was like talking to a brick wall. Having made a formal complaint to Radisson Asia, the reply from their regional office was professional, but referred the matter back to the hotel. The hotel manager, Mr Thakur, then wrote to me (never bothered to get involved until he was forced to by Regional Asia), and his reply were full of inaccuracies about what had happened and how he wanted to compensate us. Either his staff lied to him, or he was lying to us. Trust me, there are far better hotels in Jodhpur, a most interesting and fascinating city, and don’t let this hotel spoil the city, just as it had done for us. At least the hairdryer worked well !