Amargarh Resort

So, I recently visited what they generously labeled a resort. I think they misspelled "resort" and meant "last resort" or maybe "resort to laughter." Strap in, future adventurers, you're in for a ride. Picture this: a room adorned with not-so-live houseflies, giving us a real "buzz." My wife's face turned into a priceless work of art. The bed sheets were playing hide-and-seek with cleanliness, and the bathroom? Let's say it was on a vacation of its own. After a mini-breakdown and a series of requests, they graciously upgraded us to another room. It had the same script but with a touch of improvisation. Requesting a bedsheet change felt like negotiating a peace treaty.

We reached the hotel at 7:30pm on 24th Dec - to our utmost shock the room was not allocated and not ready. After much fighting and arguement, we were allocated our 3 rooms. Parents on the ground floor - twin beds whereas categorically double bed was asked for ; and other 2 rooms far away in another wing in the 2nd floor. We were aghast to see that the rooms were dirty filthy and not cleaned and linen changed before we reached. We called upon the general manager and others and got the 2 rooms cleaned in front our own eyes. Beware : they don’t change the bed sheets, duvet cover and pillow covers !! The breakfast buffet was very minimalist and just sufficed in taste. Recommendation: Please DO NOT stay in Amargarh resort Jodhpur …. The service is pathetic and NO ONE Cares !!!

Absolute no I am writing this review from the hotel itself to alarm people because there is complete collapse in the management. Room cleaning is not happening. I was given room on the terrrace which seems like store room I had to myself remove 50 matterress lying the room, TV in a room defective , comode leaking , no teamaker in the room . No trained staff . One of the staff member tried to abuse me because I got his number and called him for fixing the things in my room it took me 2hrs to catch hold of housekeeping staff and maintenace person to make the room. Other occupants were also shouting at the reception were asking for refund. Someone found sanitary pads in the room when they checkin. There were cigrrete buds in my room as well. Please note that its a 3 story property with no lift. Despite my request i was not given any room on the ground or 1st floor and had take my elderly mother on the terrace at the 3rd floor

I checked out from this hotel today morning and my experience was nothing short of horrendous. We had booked 2 rooms and both were shockingly unclean; bedsheets and pillows were stained, and the toilet was dirty and unusable. Toiletries provided were opened and half-filled from previous use. When I brought these issues to the reception staff, they were unresponsive, offering to clean the room again, which was little consolation given the initial state of the room. The booking also included a buffet breakfast that turned out to be a major let down. This hotel largely functions as a wedding venue for locals and and it accommodates their guests for which basic amenities will suffice. A wedding had just occurred recently and the hotel lawns were a dump yard. Don't be deceived by the 4 and 5-star reviews – they seem more like the handiwork of paid elements or individuals with incredibly low standards. If you're expecting a clean, comfortable stay with decent amenities, look elsewhere. Mine was a regrettable experience, and I feel compelled to share this review to save others from the disappointment I endured.

I am writing this review as a Tour Manager. I am having a group of 45 people at Amargarh resort. I will NEVER ever recommend anyone to book your stay at this resort. 1) No welcome drinks provided. 2) They don't have hot water in new wing. I faced this issue on both the nights. It's extremely frustrating. 3) Extremely poor service. 4) Only 2 water bottles (500ml) were provided on quad sharing rooms (4-sharing). 5) TV channels were not working. 6) Landlines are not working. 7) No food for drivers. After complaining, they provided the food. 8) The restaurant is unbelievably unhygienic and dirty. 9) Pool is dirty. The list is big but these are the major points. The resort has so much potential to grow but the the management level staff is killing it. From General Manager to Front Office Manager, everyone is very casual and lacks in coordination. For small-small things they call each other which is time consuming. I am into tourism industry since 13 years but I have never seen such poor service at any other hotel. We are extremely unhappy with their services and amenities. Mr. Rahul the front office manager has no skills in handling the situations. The General Manager Mr. Kundan has zero hold on their staff. Each and everyone at this hotel looks like a new in this industry. Not a single thing at this resort was perfect. We are not staying at this resort for free. We have paid a good amount. But the service from reception guy, front office manager, general manager, restaurant staff is disappointed. In the name of Heritage they are not even 1-star property in my eyes. Ms. Neha who looks after the sales, did not even bother to callback and check whether everything is okay

My family recently conducted my daughter's wedding at Amargarh Resort and we couldn't have been happier with our experience. From the moment we arrived, we were greeted with warm hospitality and exceptional service. The resort staff went above and beyond to ensure that every detail of our event was perfect. The property itself is stunning, with breathtaking views of the beautiful garden and their Signature Jharookhas that provided the perfect backdrop for our wedding ceremony. The accommodations were spacious, comfortable and well-appointed, providing a luxurious stay for all of our guests. The food was absolutely delicious, and the catering staff was attentive to our every need. We appreciated the variety of cuisine options, and the chefs were able to accommodate all of our dietary requirements. The resort staff helped us coordinate every aspect of the wedding, from the pre-wedding events to the ceremony and reception. They were incredibly professional, responsive and accommodating throughout the entire planning process and the actual event. Overall, we had an unforgettable experience at Amargarh Resort and would highly recommend it to anyone planning a wedding or any other special event. We are grateful to the entire staff for their exceptional service and hospitality.