Gästanvändare
1 mars 2024
Really unfortunate experience. I expected a dinky motel for the price, I’m not too particular. All I ask is that a room is reasonably clean, safe, and functional. I booked a non-smoking room for 6 nights. The first room they checked me into had cigarette burn marks in the bedside table and the comforter. I asked for a different room and they kindly showed me a few options, all of which still smelled like smoke, and had stains and/or burns, crumbs on the bed. It was late and I didn’t have another option so I chose the least smelly room. I ended up bringing in some blankets from my car to sleep on to avoid the smell of the sheets. The deadbolt on the door did not work. The tv was large but had no picture, only audio. There was trash and crumbs on the floor, bathroom counter was sticky. There were multiple dead bugs. There was a small hole in the wall that lead directly outside. Sheets and towels were stained as well. All that being said, I was fine paying for the one night as I did chose to stay there, fair is fair. However, I did not feel comfortable staying there another night. I explained my concerns to the front desk and asked them to adjust their charge in my card from 6 nights to just the one and they refused. I’ll now have to dispute the charges with my bank which is annoying. Someone looking to rent a room for this cheap isn’t expecting a 5 or even 2 star experience but this was extremely disappointing. The staff was apologetic but unfortunately unhelpful. If I was only charged the one night, I wouldn’t have bothered writing a review but I feel the need to warn anyone in a similar situation to me, especially if you’re planning on booking more than one night.
Översätt