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Booked this room as a last minute accommodation for a short 1 night trip into JB. Staff were highly efficient and got me familiarised with the check-in process and details immediately upon booking. I booked at 3+pm and checked in at 5pm. The unit itself is everything you could possibly need and the bed was super comfy, really like that the tv had apple airplay functionality and that the LED lights had multiple colour options. The bottled water provided was a nice touch too, however one small thing to note is that the toilet does not have a bidet. Will definitely book here again next time.
- Location is good
- Room is clean enough for the price
- Gas stove not operational
- Poor communication, with delayed responses and unfulfilled promises
- Wasted time waiting for responses
Översätt
Svar från boendet: Dear guests, first of all, we are very sorry to bring you a bad stay experience, but for the gas stove you mentioned can not be used, because the management for safety considerations, can not be used, but we have a provision of induction cooker. Secondly, you said that the communication is not good, the reply is not timely, we checked the chat record, you sent us the first message at 0:54 am, we replied to you at 0:55 am, and then you sent us the message at 1:16 am, we replied to you at 1:31 am, we are really very sorry, our customer service staff replied to you in the early hours of the morning, it is really not too timely. For your comments, we take it very seriously, and also investigated the specific situation, here I hope to explain to you again, but also tell other guests who will be staying in the room, when you booked our room, we will first send you a stay address, but the specific room information, need to wait until the day of stay, the room is cleaned up (normally check-in the day of the afternoon 2-3 pm), we can only send to you. We hope you understand that we cannot send you the room information if the room has not been cleaned or if the previous guests have not checked out yet. In addition, in order to apologize, you originally booked a garden view one bedroom, we have upgraded you free of charge to a sea view one bedroom and one hall, may still not meet your needs, if next time there is any dissatisfaction, please let us know, thank you! Sorry again and have a nice life!
Had a rough start. Wifi fixed for 30minutes and still no resolution. Had to ask for a room change but was initially rejected. We were very tired and just wanted the technician to leave. 5 minutes later another worker came to fix the toilet. Like hello? There are guests checking in why are you scheduling people to fix the toilet???? They ended up switching our rooms after a good 1hr after we complained. After switching the room the tv remote control has no batteries but we do not want any disturbance already. Hence the 3 stars.
Nice apartment within the R&F complex. There is an undercover walking bridge to the JB Sentral - very convenient for travel and shopping. The R&F mall offers nice food and grocery stores. It's connected to the apartment complex.
The view from our room was phenomenal, the room itself was so clean and beautiful with all facilities which exceeded our expectations despite the less cost of it.... The hospitality of the staff is also very nice.... Thanks to R&F and fuju for a comfortable stay
excellent choice for family staycation, will return for sure
Översätt
ACCN
JB R&F Cove Seaview Bay 1BR Unit(Kitchen/ Refrigerator/Washing Machine/Balcony/ Living Room/Free Parking)
Bodde på feb. 2025
Familj
1 recension
9.5/10
Otroligt
Publicerades 2 mars 2025
I came for a staycation yesterday with my family and it was the 2nd time within a week. Simply breathtaking view and the whole interior is clean and efficient.
They allocated a car lot for you if you are driving in and security is there.
Whatever appliances which are needed are there, some even better than hotels.
Self check in as per WhatsApp instruction sent to you immediately after booking. Very responsive too!
Will strongly recommend friends, couples and families to come and stay as there aren’t many hotels which are new, clean and price reasonable in JB.
Översätt
Svar från boendet: 感謝您選擇我們富居,非常開心能夠得到您的認可,我們會一如既往的提供專業周到服務,營造舒適温馨的氛圍,力爭讓每一位客人都滿意而歸。再次感謝您的好評,歡迎您的再次光臨!❤️
Yaxuan96
JB R&F Cove Seaview Bay 2BR Unit(Kitchen/ Refrigerator/Washing Machine/Balcony/ Living Room/Free Parking)
Bodde på jan. 2025
Par
24 recension
10.0/10
Enastående
Publicerades 2 mars 2025
Very neat and comfortable place to stay. Love the view 😍 Definitely will come back again next time. Thank you 🙏
Översätt
Svar från boendet: 感謝您選擇我們富居,非常開心能夠得到您的認可,我們會一如既往的提供專業周到服務,營造舒適温馨的氛圍,力爭讓每一位客人都滿意而歸。再次感謝您的好評,歡迎您的再次光臨!❤️
Anonym användare
JB R&F Cove Seaview Bay 1BR Unit(Kitchen/ Refrigerator/Washing Machine/Balcony/ Living Room/Free Parking)
Bodde på jan. 2025
Par
8 recension
10.0/10
Enastående
Publicerades 26 feb. 2025
Clear instructions through whatsapp.
Easy Check in. Clean and very new place. Comfortable.
Översätt
Svar från boendet: 非常感謝您對我們的好評!您的滿意是我們最大的動力,我們會繼續努力,為每一位客人提供舒適、便捷的住宿體驗。期待您的再次光臨,祝您和您的家人旅途愉快!
Gästanvändare
JB R&F Cove Seaview Bay 2BR Unit(Kitchen/ Refrigerator/Washing Machine/Balcony/ Living Room/Free Parking)
Bodde på jan. 2025
Familj
1 recension
9.5/10
Otroligt
Publicerades 10 feb. 2025
Overall very satisfied! But the one and only lack because no pipe for toilet only got tissue. Hopefully they can add on that and the homestay will be perfect!
Översätt
Svar från boendet: 尊敬的客人,感謝您的讚賞與寶貴建議!您的反饋對我們至關重要,我們已第一時間安排採購相關物品,力求為您提供更優質的入住體驗。期待您的再次光臨,我們將繼續以熱情周到的服務,為您打造賓至如歸的感受。如有任何需求,請隨時與我們聯繫,祝您生活愉快!
AdTravel
JB R&F Cove Seaview Bay 1BR Unit(Kitchen/ Refrigerator/Washing Machine/Balcony/ Living Room/Free Parking)
Bodde på jan. 2025
Ensamresenärer
17 recension
9.0/10
Utmärkt
Publicerades 9 feb. 2025
Fantastic Stay – Clean, Modern, and Comfortable!
The apartment is beautifully designed with a modern, minimalist aesthetic. The living space is spacious and well-lit, featuring a comfortable sofa, stylish decor, and a well-equipped open kitchen that made it easy to prepare meals.
The room felt airy and peaceful, with large windows that let in plenty of natural light. I also loved the elegant wall art, which added a nice touch to the overall ambiance. Everything was spotless, from the floors to the bathroom.
One thing to note is the distance between CIQ and R&F Mall. If you’re carrying luggage, navigating the area might be a bit challenging due to the incomplete link bridge, which requires going up and down stairs. Additionally, the multiple blocks and different lift lobbies can be a bit confusing for first-time visitors, but the security staff are very helpful.
The amenities were a highlight of my stay, with access to a well-maintained swimming pool, gym, and sauna. Plus, the mall offers a great variety of food options, including a supermarket and a convenient 24-hour café.
Översätt
Svar från boendet: 非常感謝您對我們的好評!您的滿意是我們最大的動力,我們會繼續努力,為每一位客人提供舒適、便捷的住宿體驗。期待您的再次光臨,祝您和您的家人旅途愉快!