vivienne xue ling
20 juni 2024
The cleanliness is TERRIBLE. There was a baby roach crawling the moment we enter the room after check in!! The floor is filthy too! God knows how many of it is present in the room! We didn't dare to explore.
And the hotel refused a refund. Yes refund, not cancellation but refund. How on earth can any one sleep in peace after spotting a roach the moment they enter the room. We IMMEDIATELY checkout and rebook another hotel at a premium price (this time round we READ the review carefully ESPECIALLY on the cleanliness). You can have a tiny room but you CANNOT have a dirty room with roach greeting your customer the moment they enter the room.
Our mistake for not reading reviews and did a last min booking .
The security of the hotel is terrible as well, apparently there isn't any receptionist after night hours and you can just key in a code to unlock the door to let yourself in ( this code is known by whoever that had stayed there previously)
Does not recommend anyone to stay due to how dirty it is.
Översätt