Courtyard Jonesboro

The property itself was really good. The hotel room was clean. The only negative we were out of body soap in the dispenser shower and had to use bar soap instead. The check in lady was not friendly at all. Honestly took her time to wait on us and seemed we were an in conconvience to her since she had to actually speak to us and check us in. I will say the cleaning stay upon departure the next morning was friendly as well as the lady who waited on us at checkout. My advice is to make sure you have friendlier staff to check in guests because this is the first thing we saw upon arrival. We would have not stayed there if our reservation was not already made. It is the first impression we had of your hotel and unfortunately one we will keep. We will probably not stay here again because of her.

Due to a water main break we had to move to another hotel. They stuck us in a hotel on the other side of town. Very inconvenient and did not offer a refund or comp for the troubles.

Nice! My stay at Courtyard by Marriott Jonesboro was a very pleasant experience.Staff was polite and informative, room met my expectations and was very comfortable. Location was excellent for me and other family members in town for my nephew’s graduation.

Excellent stay, nice clean, very quiet. Dining was super nice I loved the fact that each table had private tv.

Won't Be Back We rented twenty+ rooms for four nights. The hotel was new, and the staff was friendly. But most of the rooms were never cleaned, and some of them were only cleaned once. A few days after checkout, I received an email saying they were charging us a 25$ extra cleaning fee per room for "excessive trash and intentional harm to rooms." I asked for documented proof and I will include some of the pictures they sent. Our rooms had an occupancy of four each, and we fed them twice a day in the hotel. Their trash cans were full, so they stacked what other trash they had next to the cans.

The bed was horrible. I felt like I was rolling down hill all night . Woke up with a terrible back pain. I will not be staying at this hotel again.