Le Phébus & Spa – Relais & Châteaux

符合對普羅旺斯的想象

非常有度假感的酒店，環境優美，衞生乾淨，期待下次繼續入住

This is the first time I’ve ever written a review, but I felt it was important to share our experience, as we were truly disappointed. We travel to Provence every year and usually stay within the Château Relais network, which has always been a guarantee of quality, comfort, and professionalism. Sadly, this particular hotel did not live up to that standard. The room was unexpectedly small, and several basic amenities were missing. There was no complimentary water provided, and the minibar offered just one bottle of still and one of sparkling water. We were especially surprised by the behavior of the manager, who came across as impolite and unaccommodating—a far cry from the warm hospitality one expects at this level. One of the reasons we chose this hotel was the advertised fitness facilities, but they were simply not acceptable. The gym consisted of just three pairs of dumbbells, a fitness ball, a bike, and a treadmill. The cable machine was broken, and no towels or water were available if you arrived before the spa’s official opening hours. The spa’s limited hours were also quite inconvenient. Another unfortunate detail: if you’re sunbathing by the pool, be aware that diners in the restaurant have a direct view of the loungers—something that really detracted from the overall sense of privacy and relaxation. On a positive note, I must say that the reception and breakfast staff were excellent—professional, kind, and efficient. Their service stood out and was the highlight of our stay. All in all, this experience fell far short of the five-star promise, and we would unfortunately not return or recommend it.

One of the best places we stayed in Provence! We were in a lovely Suite with our very own pool. The property is beautiful, quiet, clean and comfortable. We never felt "crowded" since they have a limited number of rooms. The spa services were very good and the spa itself, was very enjoyable. We eat once on the property at Le Café de la Fontaine, which was excellent! Highly recommend this place! If you have the time, be sure to stay there at least 3 or more days. You'll thank me later.

This place is amazing, we highly recommend it. The food is out of this world, the service is excellent and friendly, the spa facilities are modern and the rooms are very comfortable. The views are beautiful. Rent an electric bike from the hotel and ask at reception where to go; you won’t be disappointed.

The whole experience was excellent. The hotel and grounds are beautiful. The rooms are comfortable and tasteful. The staff is superb. The pool is great. I has a fabulous massage. The location is perfect for the Luberon. We have been to Provence many times and this was one of our best experiences.