Jarkansas_20
29 juni 2024
Booked this room months before. We even called twice to confirm we had a handicap accessible room. It was in NO WAY handicap accessible. Despite the lack of room for a wheelchair to move around, the deal breaker was the bathroom. There was nothing about the shower that made it accessible, but the worst part was the grab bars that were supposed to be for the toilet. One directly behind the toilet which is no help if you are sitting & the one on the side wall was 3 feet away. My Mother-In-law could not even get off the toilet. Went to the front desk to advise this was not handicap accessible per ADA & they didnt seem to care at all. They gave my mother-in-law her money back but the only other hotel available that weekend (KSU Graduation weekend) was back in Manhattan for $450. We had to take her to Manhattan because she could NOT stay in the Super 8 hotel. We had to stay back at the Super 8 for the night because we werent spending $450 for a room at 9pm. The website is misleading & also the staff when I called. When asked if handicap accessible the answer should have been NO per ADA. Alos, there was a Garden hose just blocking the sidewalk. Its hard enough having to travel when you have to rely on a wheelchair, but come on people. Do better! We have no issue in staying at a cheap hotel (this was double what it normally is because of Graduation weekend) but this one was so run down; outlet next to the sink didnt work, luke-warm water in the shower, mold, mold, mold. Breakfast was a few hardboiled eggs, gravy & bagels. No fruit, no yogurt, no biscuits. Just be warned. I dont expect much for the price but this is the worst one I have ever stayed at.
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