Sheraton Kagoshima recensioner

This is my first leisure trip in 2025. That's a vey good experience trip with my wife. A modern and comfortable lobby lounge area provided a nice coffee area for a easy breakfast before my day trip. On the final day, i enjoyed the full buffet breakfast and staffs were really helpful with that gave people nice day beginning. Onsen provided me an refreshments daily and made me energetic, also relaxed me as happy ending. I forgot the female staff who received my fruit on 14Jan night. She and her colleague assist us to prepare the fruit which purchased outside. It was my nice dessert that night. Another memorable gentleman on 13Jan overnight, i was handling some business during overnight in sudden. Therefore, i went down lobby to complete it. He approached me for assistance and offering me help for wifi service. For the design of lobby, this is very great to locate the front desk towards the main entrance and the most front line to welcome guest. The FO team need to perform the most professional and consistently services. Especially the cold weather, they keep a good image to maintain professional. The shuttle bus driver was nice to take care us every evening back to hotel. For the room reservation, we selected the room with beautiful view Sakurajima and i could enjoy my drip coffee myself to see the sun raise. I will highly recommend this hotel to my friends.

Very new and rooms were clean and spacious. Breakfast was good. There’s a grocery store next to hotel which made it very convenient. Not much around in walking distance. Drive to all other areas is about 10 mins.

Nice brand new hotel in a good location. The room is very spacious, and the onsen is the best. You must try it. I didn't try the breakfast, so no comment on food. There is free shuttle bus service from Kagoshima Chuo to the hotel every 30 mins.

Great services from the hotel staff, including schedule planning, meal reservation, and recommendations.

This is my second time stay. The hotel is very new, rooms are spotlessly clean, great shower, comfortable beddings, high quality service. There is a gym and spa which is good for those who like using the facilities. It’s a bit far from JR though but they provide free shuttle. I haven’t used the shuttle service since we’re driving, so the location is not a problem. Simply liked everything. Highly recommended.

The space of room is relatively large in Japanese hotel. The room is clean and comfortable. The facility is good, including onsen.

warm staff, fast check in, free car park, clean and new room, overall a very good experience and nice stay

It‘s new and clean hotel, very inconvenient and comfortable!

Staffs are very nice & helpful, the room is clean, very comfortable.

Very clean and good location and excellent view

Excellent location with perfect view of the volcano. Parking was easy enough. The concierge was super helpful.

Brand new hotel in Kagoshima. Not far from both the train station and the center shopping streets.

good service

The hotel is very clean and new. The room is spacious and has a beautiful view of Sakurajima. The buffet breakfast is delicious and give us a surprise is that we can have mixed sashimi rice every morning. Also, we had a dinner buffet with 20% discount and it was value for money. The food in dinner buffer has various options and the desserts have many choice with Halloween theme. Highly recommend this hotel.