New Century Hotel Kaifeng

I had a very nice 4 nights stay in the hotel. The position is not central in the city but it’s very well connected with bus transports and it’s easy to get to the center quickly. At the hoteI was always able to find some personnel that could speak English, which is very important to me, being a foreigner. The room, including the bathroom, was always clean, the furniture nice, the food good, I especially appreciated the breakfast with a lot of choice, both sweet and not. I didn’t take advantage of everything the hotel had to offer because of lack of time since I came to attend a conference, but I’m over all very satisfied with my stay.

I booked during peak season, slightly more expensive than usual price. Good overall experiences, friendly staff and Bai Zhi Jie(白智杰）from concierge noticed that we came with kid, and surprised us with a toy which really made a good impression for us.

nice.

酒店的前台部門真的特別重要，給顧客第一印象的就是前台的服務人員了。這家酒店的前台部門明顯經過嚴格的培訓，小姑娘們衣着整潔、業務熟練，態度熱情周到，對顧客事事有迴應，耐心、負責、禮貌、親切，給人留下了深刻美好的印象！以後再來開封出差，衹選這家酒店！

第一次因為一家酒店的服務想再次來這座城市。 先説服務：從前台到客房服務員，均親切有禮。到酒店正逢有會議結束集體退房。略等了一會兒。辦理入住時，服務人員馬上致歉並免費升級房間。安排送行李到房間。進到房間，看到了迎賓水果，果盤架上有個別緻的香包，還有一張服務人員手寫的歡迎卡。言明香包是親手做的，有淡淡地葯香。這個香包被我掛到了包上。旅遊坐車有點累時就聞一聞，舒適清爽。這樣的小細節，離店時再次被感動。前台服務人員遞給我兩袋水果，説您辦理入住時被耽擱了。送給您路上補給。入住和離店的辦理不是同一個服務人員。這樣的用心，真的很難得。尤其是五一高峯。在開封的兩天，進開元名都酒店的房間就有驚喜。下午茶精緻可口；夜宵是燉得濃濃的銀耳蓮子羹和桃膠。用心的話和心意要珍惜。這張歡迎卡片我拍下來了，謝謝王珍的服務。謝謝4/29-30號服務的所有工作人員。 再説下早餐。中餐、西餐豐盛。選擇多。環境好。比鄰金明池。早上迎着陽光和水波瀲灧用餐，胃口格外好。 這次入住，感覺自己特別有眼光。開元名都第一次住。源於旅行時間緊。被小紅書一位博主的話打動。這家酒店就是景區。確實如此，雖然前一晚睡得很晚，第二天六點半就精神抖擻，繞着酒店步行一大圈。金明池當得起皇家園林美譽，風景如畫，空氣清新。第三天動員家人早起散步。家人直接決定上午不趕時間離開，悠閑散步。從容離開。 好的酒店，會讓旅行充滿了幸福感。讓匆匆的步伐慢下來，體會旅行是移動的家。陌生人並不衹是過客，能夠相遇就有緣分。這是我第一次為一家酒店寫下我的入住體驗。希望可以幫到來開封的朋友。 PS：這家酒店有泳池，園區有一處小小型動物園（鸚鵡🦜和兔兔）。 喜歡綠植的朋友可以重點欣賞酒店內的幾處綠植。造型非常優美。

老牌五星酒店，熱情五星體驗拉滿！從踏入大堂開始，就能感受到頂級服務——行李員主動幫忙搬運行李，前台小姐姐笑容超甜，快速辦好入住還貼心介紹設施。房間更是細節控狂喜，床品柔軟親膚，超大浴缸一應俱全，連歡迎水果和手寫卡片都儀式感滿滿！餐廳窗外就是金明池的美景，離萬歲山，清明上河園也不遠。非常棒的體驗。