Kaifeng AITCHONE Hotel

Very clean hotel. Comfortable bed. Staffs are very friendly. Great experience. Highly recommended

I had a pleasant stay at this hotel. The rooms are high-end, comfortable, and clean. While smoking is permitted in the hotel, I was pleased to find that my room did not have a smoky smell. The staff was attentive to our needs, and the breakfast offered a good selection. However, I found that some essential services for foreigners were lacking. For example, assistance with booking a taxi, sending packages, or arranging tours was not available. I was surprised that some essential services were not included, especially given the number of staff available to assist with carrying luggage and opening doors. This was a missed opportunity to enhance the overall guest experience which is something other hotels in China typically offer at no extra cost. Overall, while the hotel itself is nice, I believe it could benefit from providing these additional services to enhance the guest experience.

這趟河南行入住最好的酒店，酒店特別乾淨温韾。前台小姐姐好温柔，小哥哥幫忙把行李送到房間，送了胖東來熱門款洗護套裝小禮物，還有牛奶和小吃，第一時間發了旅遊攻略，保潔阿姨也特別熱情，環境不錯，以後再來肯定指定這家。

1環境好：酒店乾淨、寬敞、高端大氣上檔次，哪裡都是香香的。2服務好：梅利烤鴨沒吃完打包帶回去，值班小哥幫忙用微波爐熱餐送到房間。3管理好：萬歲山看完煙花回去已經很晚了，大堂一直都是有人值班的，很安全。4早餐好：精緻，美味，符合大眾口味。5響應快：最後一天返程，包包忘在酒店大堂就離開了，感謝思佳及時告知，順利從高鐵站回到酒店取回包包。端午三天開封遊住在H壹酒店，去景點方便，吃飯也方便，非常滿意的住宿體驗！

一家3口住的親子房，房間很寬敞、安靜，服務及時周到，早餐很好吃，有孩子專用的洗漱用品，還給準備了多頭充電線，細節滿分。離清明上河園和武俠城都挺近，交通方便，到開封遊玩的性價比之選。

前台小姐姐非常熱情，熱情推薦了周邊好吃的地方，還幫忙升級了房型，環境不錯離萬歲山也不遠，房間衞生整潔，布草舒適，還送了小食還有洗護伴手禮，特別用心，入住體驗非常棒！