Kaifeng AITCHONE Hotel

I had a pleasant stay at this hotel. The rooms are high-end, comfortable, and clean. While smoking is permitted in the hotel, I was pleased to find that my room did not have a smoky smell. The staff was attentive to our needs, and the breakfast offered a good selection. However, I found that some essential services for foreigners were lacking. For example, assistance with booking a taxi, sending packages, or arranging tours was not available. I was surprised that some essential services were not included, especially given the number of staff available to assist with carrying luggage and opening doors. This was a missed opportunity to enhance the overall guest experience which is something other hotels in China typically offer at no extra cost. Overall, while the hotel itself is nice, I believe it could benefit from providing these additional services to enhance the guest experience.

我喜歡旅行平時都是住全季亞朵，這次臨時出門突然刷到H壹酒店看着還不錯抱着試試的感覺定了這家酒店，沒想到超出我的預期，酒店乾淨環境挺好，還有小童樂園，孩子一直在那玩不回房間，還可以免費停車，前台小婁小姐姐特別好，幫我推薦美食，夜市，我有問題直接問她，她都非常及時的回答我，離開了孩子的電話手錶落酒店裡了 還貼心的幫我收了起來，總之很滿意這次旅行。感謝所有H壹酒店的工作人員，下次旅行還住那裡。

一進大堂就有好聞的香氛，是房間乾濕分離，温馨舒適，離萬歲山，清明上河園都不遠，出行方便，，交通便利，，前台服務也好，這家酒店的服務和設施讓我這次旅行的體驗感非常好，感謝前台工作人員的服務，