5 meters southeast corner of Tokyo Avenue and Yishan Street, Longting District, Kaifeng, Henan, ChinaVisa hotellinformation
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1 natt
Gästrecensioner
4.9/5
Utmärkt
3206 recension
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Verifierade recensioner
Läge och interiör4.9
Bekvämligheter4.8
Service4.9
Renlighet4.9
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Vänlig personal i receptionen(933)
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Gästanvändare
Specialrum i queensize
Bodde på sep. 2024
Familj
4 recension
4.0/5
Mycket bra
Publicerades 27 okt. 2024
I had a pleasant stay at this hotel. The rooms are high-end, comfortable, and clean. While smoking is permitted in the hotel, I was pleased to find that my room did not have a smoky smell. The staff was attentive to our needs, and the breakfast offered a good selection.
However, I found that some essential services for foreigners were lacking. For example, assistance with booking a taxi, sending packages, or arranging tours was not available. I was surprised that some essential services were not included, especially given the number of staff available to assist with carrying luggage and opening doors. This was a missed opportunity to enhance the overall guest experience which is something other hotels in China typically offer at no extra cost.
Overall, while the hotel itself is nice, I believe it could benefit from providing these additional services to enhance the guest experience.
Översätt
Svar från boendet: Hello, dear guests: Thank you for taking the time to inform us of your check-in experience. It is a pity that we did not bring you a satisfactory check-in experience. If guests encounter relevant problems during their stay, they can report them to the front desk in time. The hotel is on duty 24 hours a day. We will help you solve the problem as soon as possible. H1 Hotel is committed to providing you with a friendly and thoughtful check-in experience. We sincerely look forward to your next visit. Come here!
Wohaizaizheli
Exceptional Twin Room With King Koil Latex Mattress And Imported Bathroom
Svar från boendet: 【免費晚安酸奶】流轉的時光,都成為旅途中美麗的點綴,看夜空,看星光,安安靜靜,不言不語都是好風景。非常高興H壹酒店給您留下的美好回憶,我們將把高評價轉化成精心服務的動力,讓我們在今後的服務中不斷創新,不斷提升,願我們體貼入微的服務能給您的生活帶來更大的樂趣,期待您的再次光臨哦!
Gästanvändare
Exceptional Twin Room With King Koil Latex Mattress And Imported Bathroom