Grecotel Filoxenia

Staff need training, hotel operations required. - entrance to the hotel underwhelming… looks like all second hand furniture from another grecotel. Landscaping and view saved the day. - Room decor and function was the only thing that stopped me for giving this hotel 2 stars. This is really well set out for families with 2 small children. Ground floor room, with close proximity to pool and main dining area was such a bonus. - Shallow pool for little ones was fantastic. - This hotel could make so much more money by improving communications and providing more service in the right places. - App didn’t work, all guests should be instructed to download app and make sure it’s working before going any further into the hotel. There is zero information printed anywhere around the hotel for basic services. - In room dining menus not provided in room, no menus provided in pool area. No push to order buttons around pool and only one waiter hard to find as too busy managing pool towels. - zero information provided around kids club - nothing in room / chulecknin or on app. - i would not spend more than 2 nights here. A la cart dining menu underwhelming, breakfast buffet was beautiful and produce was so fresh.

My overall experience during my stay has been unique. Being a constant summer traveller can only reassure that the hotel meets and exceeds the 5 star rating. I am sure that a visit is going to re-confirm the afore said and create the desire to return again and again.

Thank you Cyplon holidays for suggesting we go to Grecotel Filoxenia in Kalamata and sorting out our holiday. The hotel was beautiful with 3 infinity pools( one was a children’s), it was on a gorgeous, pebbly beach, half surrounded by mountains. The sea is crystal blue and flat as a pancake in the mornings. It was heaven . The rooms, facilities and breakfast were excellent. The staff were all very accommodating with big smiles. Also, the hotel is about 5 mins by car to Kalamata town costing 5 -6 euros by taxi to buzzy restaurants and shops. This hotel had the best of everything for young and old holiday guests. Loved it.