Hilton Garden Inn Kalamazoo Downtown

I was pleasantly surprised with this hotel - great amenities, really modern, loved that it had a restaurant off the lobby, but most of all the staff and the follow-up by guest services were as good as a 5 star hotel. Thanks for the free water as a HH guest.

We visit Kalamazoo regularly and always stay at the Hilton Garden Inn. The location is ideal and our experiences have always been exceptional. The staff is professional and helpful. Adam J was the manager on duty this visit and was the best.

Very nice stay at this hotel which was walking distance to the train/bus station. Rooms were clean and the beds were comfortable. The restaurant/bar is a bit expensive and menu limited but handy for those "on the go". We were most impressed by a guy named Alex who handled the front desk like a pro. He checked us in, gave us some needed parking instructions due to road construction in the area, made restaurant recommendations, and answered all our questions like a true conserge.

The Hilton Garden Inn was a lovely place to stay. I went for a meeting at the hospital, and my stay was most enjoyable. The desk staff was friendly and accommodating. I ate on-site, and the breakfast was excellent, but my dinner was delicious. I would select this location again.

Great hotel! I decided to book here to visit family and I so glad I did . They have a gorgeous entrance and the restaurant inside was a plus. The girl working the front desk was also super friendly and welcoming the whole time during my stay. I will be booking again!

The bed is the fluffiest I’ve ever felt. The cleanings daily are a nice touch. The food at the garden restaurant is surprisingly delicious and there was a launch buffet daily. Stayed here for 3 nights and the staff remembered my name after day 1. The managers seem very involved and the staff is very pleasant. Would stay again when in Kalamazoo.

The entire staff is amazing and went above and beyond. The decor inside the hotel makes it feel more of a boutique hotel in downtown. I had some issues with the parking but the assistant general manager took care of that swiftly. . Great food, Great atmosphere and restful sleep. will be back frequently.