Muses Hotel

Stayed for a week as a couple. Overall wasn't bad: rooms OK, bathroom OK, fast check-in, nice pool, good location: silent but in walking distance to shops, party, restaurants etc. I'd would even say it was okay for the money - except THREE POINTS - do yourself a favor and book WITHOUT BREAKFAST if you can. Or at least don't opt for here if you want a room with breakfast. You'd anyways double-spend after the first day. I've honestly never or rarely seen such a poor breakfast in a hotel or accommodation. Even cheap hostels in India or Cambodia doing better! - Standard-Rooms have an AC too but will only work for an extra of 7€ per day. Not per 24h use, just per calendar day! Of course, no fans in the room so that the chances higher for AC bookings. I don't complain extra charge for AC, but should count operational hours, not time hours. And, rooms should be equipped with fans as a standard - I never trust in places, so I don't leave valuables in the room. So, I don't care - 1 but wanted to mention that the rooms have no lockers! ❗️There are lockers close to the reception and it comes with a extra charge of 10€ per week or 15€ for two weeks. Never seen this before. The best might have been the restaurant/taverna next to the hotel. Very very good!

I’ve visited faliraki many times and this was the worst hotel I’ve ever experienced. Not our choice of hotel, let down by love holidays my group of 10 ladies were forced to move to this hotel 8 days before we travelled! Reviews were poor but we went with hope! We arrived at 11pm to rooms not ready, a misunderstand soon put right but it just went downhill from there. We were in the delux rooms, which were missing essentials like hangers and glasses! There was no hot water for the duration of our stay! The breakfast was awful, flies in the salt on day 2 meant we never ate there again! The owner is downright rude and unhelpful, he wouldn’t even help us organise taxis on an evening out! Lack of staff in the hotel meant rooms cleaned at 7pm and only every 2nd day. We only got 1 change of towels and bedding during our stay, we were told there was a laundry problem! The final straw was on the last day, where we had paid for an extra day (8 nights) to keep our rooms as we had a late night flight. Owner wanted to put us out at 12, he refused to acknowledge our confirmation of the booking and shouted at us in front of other guests. Avoid this hotel at all costs. It’s very basic, unclean and the owner is rude and not in the least hospitable!

I stayed at Hotel Muses with one of my friends for a week in July. It is a really good location, very quiet and has a nice pool but we did have some issues whilst staying here which would put us off staying here again. On our second morning here we were woken by a bang in our room and it was filled with smoke. After going to reception to explain we weren’t showed any sympathy or get any apology apart from other guests who walked past and saw. I think the fuse had blown or something but we don’t know how long we were breathing in the smoke and it left all of our belongings smelling of smoke for the remainder of our holiday. When we initially asked to move rooms we were told no and that it would be fixed but neither of us wanted to go back in the room as we didn’t know how dangerous the smoke was. I said we couldn’t go back in and he said just leave the doors open but this would mean anyone could walk in and take our belongings. He then walked away whilst mid conversation so we just packed up our stuff and only whilst walking to reception with our case were we offered the room next door. Once we were put in this room, still with no apology or concern from the staff we found there was an ants nest in the shower. We felt uncomfortable talking to staff as it appeared they were more annoyed with us than anything, as if we had caused them problems. When it came to the end of our stay we were charged an additional €70 just for the use of aircon which wasn’t told to us at all, and seems a bit ridiculous for a basic need when in a hot country. I would also add that wifi is advertised but you only get that when sat at the bar, and also breakfast is only served until 9:30. It was a shame that our stay wasn’t as nice as it could’ve been but even if we had just got a bit better customer service with our issue it would’ve been better.