Grecotel LUXME Dama Dama

Começo por dizer que está a ser uma autêntica desilusão. Viajámos todos os verões neste registo e sem dúvida quem em 20 anos de férias de verão está a ser o nosso pior hotel. Começo pela espreguiçadeiras na praia que estão completamente encardidas e dá a impressão que alguma se estragaram e colocaram outras de outro tipo completamente diferentes e de um nível bastante inferior, dá um ar de desleixo terrível. A zona do bar da praia tem um cheiro a álcool péssimo, os copos de plástico completamente ressequidos e sujos de tanto uso, assisti a lavagem dos copos em que consistia apenas passa-los por água da torneira, fora de higiene brutal para além de por em risco a transmissão de doenças. Os quartos estão velhos e pobres. A internet é muito fraca, principalmente no quarto Algumas comidas dão a impressão que foram inventadas de acordo com os restos de comida. Os funcionários falta-lhes formação, não tem regras de etiqueta nenhumas nem satisfação em ver o hóspede satisfeito e cómodo, parece que fazem as coisas pra despachar o trabalho. Outro ponto sao as espreguiçadeiras que estão sempre ocupadas mesmo não estando lá ninguém, vejo pessoas a marcarem espreguiçadeiras na piscina e no mar o dia todo, sem porem os pés numa delas, algo que poderia ser evitado pelos funcionários. Mesmo o próprio ginásio apenas tem máquinas de cardio, 2 halteres e 2 pesos. Muito fraco A zona da piscina é bonita e a área do jardim também. O quarto onde estou tem duas casas de banho, o que é um ponto positivo visto que somos 3 pessoas. Estou completamente desiludida com o hotel, não é um 4 estrelas. Sem dúvida que não vou repetir nem recomendar.

Just returned from a 4 night stay i have ran a Happiness Retreat with 10 Ladies. Booked though Louise Webster TRAVEL COUNSELLOR Amazing hotel from arrival to leaving, All hotel staff went above and beyond on all my requests. Front of house Managers, House keeping, all the waiting staff, honestly this hotel should be 5 stars Andreas and Maria there work didnt go unnoticed, they booked our travel to the Old Town, Extra massage treatments planned our tables in the dining areas, sorted our semi private area for our own entertainment.

Oh my goodness, I don’t even know where to start! From the moment we arrived, we were looked after and treated so wonderfully. The hotel is set in a beautiful location with a lovely little shopping centre nearby that you can easily walk to. The hotel itself is absolutely stunning — spotless, well-kept, and beautifully designed. The food was delicious, and we tried all three restaurants — not one disappointed! The staff are a real credit to the hotel. They took the time to get to know us by name and even remembered our favourite wine, which was such a special touch. Our room was spacious, clean, and comfortable, and the Hotel Manager, Andreas K. Fradelos, was outstanding — he personally came to say goodbye to us, and nothing was ever too much trouble. Thank you so much for an unforgettable stay — we can’t wait to come back!

Bar staff are always busy and table service is a bit slow but if you go up to the bar they tell you to sit down and will bring the drinks over but they did seem to favor the non english

Wow what a hotel at first I was dubious as last year stayed at the grecotel imperial in Kos what a place that is .The hotel was really nice the staff brilliant,we had a day of storms which meant the outside eating area was closed off ,the way the staff adapted and the managers also dug in and helped was great ,food was very good , entertainment was good definitely recommend this hotel

Fantastic stay from start to finish! Food and drink was great, choice to eat at restaurants but you need to book these upon arrival. Buffet is also delicious and offers a variety of options. Every single staff member was friendly, welcoming and attentive. Would definitely recommend this hotel!