Pegasos Deluxe Beach Hotel

The hotel was really deluxe, food was really good and animation was amazing. Julia and Lilli especially were really sweet and they’ll always approach you everyday. The rooms were also very nice.

Great vacation! We were at Pegasos Deluxe Beach Hotel last week and enjoyed our stay very much 🫶 In some places you could see that the hotel is still under renovation, but we didn't let that disturb our vacation. The food and beverage service surprised us positively. The hotel staff was very helpful and friendly. Especially Dimitris, who always served drinks with a cheerful smile. The program was plentiful and the Scandinavian girls' cheerfulness was contagious. So thanks to Lili and Julia! The water zumba was a good counterbalance to the abundant food and drinks. They were also so kind to my children 😍 Best regards, Sarah & co, a well-spent vacationer

Woaaaaw! Great hotel and amazing and great animation team espacially flo who was making us laugh and see you next year!!

Customer service is appalling. I was part of a booking of 6 people. We booked this hotel next to the hotel my sister was booked into and was getting married on that hotels grounds. This was booked over a year in advance. 3 superior rooms and paid extra for the sea view. After easyJet changing our morning flights to afternoon ones we arrived at this hotel at nearly 2am to be met with a man speaking minimal broken English stating we had to get a taxi to a different hotel as no rooms were available. This was disappointing due to no pre notice and that this holiday was not cheap and was for a very special occasion within the family here in Rhodes. No empathy from any staff members at this ‘5 star’ resort. On ringing them the next day the manager Nicolas offered us 3 Mountain View rooms. This was not ideal but we accepted due to being moved into a hillside hotel 20 mins drive away with elderly family members struggling with the hotel we had been placed in. The next morning after packing and ready to check out we was then informed these Mountain View rooms were not available. Ringing Pegasus again after 24 hours of our holiday spent trying to sort out the mess made by Pegasus we were back in the same situation with the reservation lady at Pegasus just telling us there was nothing she could do. She was unable to view that weeks reservations (odd as this seemed to be her job) she then continued to say sorry and to have a nice day. On contacting easyJet they did not have any communication that we had been moved. Very poor service from this hotel. I recommend to not book here as you will most likely be shifted somewhere else. Luckily the hotel we had been moved to had great customer service, lovely food and we had a great stay there. Pegasus needs to train their staff in how to communicate properly. But myself working within the travel industry have been very disappointed and will be spreading the word for everyone to avoid this hotel in the future.

We recently returned from our best family vacation in Faliraki, Rhodes, where we stayed at the Pegasos Deluxe Hotel. The hotel was great, the food was good and the program was diverse - also for the kids! Lilli and Julia at the mini disco were great 👍 The kids loved it when Lilli stayed to play and chat with them after the program! We will definitely come back to this hotel again!

Great place for the family. A lot of activities that you can choose to do. The staff is great and english friendly. We also went to the city and had an amazing time there. Worth to visit and we had dinner on the way home at Güven restaurant cafe & bar where we had a great experience with food and hospitality.