Gästanvändare
19 januari 2025
It’s the first ‘premium’ accommodation option I have come across where the hot water cuts out unless there’s bright sunshine - not something, of course, that’s mentioned on their website. The rooms themselves are completely basic. A kettle, but no teabags. No fridge. Unpleasant drain smells coming from the bathroom, which didn’t drain properly. Air conditioning which has one setting - “Arctic Tundra” - which is an issue when you’re provided with barely any bedding. The WiFi is laughably unreliable. The bedside light had the wrong plug so was useless. If all of this makes you want to spend time outside the room, then why not hang out in one of the communal areas? Well, there is a bar, but there’s never anyone manning it, and apparently they don’t have a full licence to operate it (again, not something they mention on the website). There is of course the communal pool table, but in the evenings this is reliably occupied by one of the members of staff who can be found lounging across the sofas on apparently never ending video calls - not exactly a welcoming environment. As for the food, when we arrived we were told that there was basically none left and what they did have would take over an hour to prepare, so we may as well not bother. The breakfasts and dinners are overpriced and under-provisioned. Finally - the reason we’re all here - the activities on offer. There’s no discount on offer if you’re staying at the accommodation and the rates are pretty steep. We did windsurfing and had a really friendly, knowledgeable, and good-natured instructor. However, that’s about as far as it goes. There is no safety boat out on the water - when we got into trouble on a windy day we had to shout to the shore for assistance (which came in the form of said helpful instructor on a paddle board). This is just downright dangerous and irresponsible. I once asked if I could try wing-surfing as opposed to windsurfing, and was told with a nonchalant shrug that there was only one instructor and he was busy out with the kite surfers. All in all, a thoroughly disappointing experience which left us with the feeling of being utterly ripped off (with the exception being the windsurfing instructor Sam, who was great). We did complain to management at the end, so hopefully they take all of this on board.
Översätt