Anantara Kalutara Resort

Anantara Kalutara Resort recensioner

Anantara Kalutara Resort

St. Sebastian Rd, Kalutara, Western Province, 12000, Sri LankaVisa hotellinformation
Anantara Kalutara Resort
Anantara Kalutara ResortAnantara Kalutara ResortAnantara Kalutara Resort
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Gästrecensioner

9.4/10
Otroligt
60 recension
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.5
Service9.5
Renlighet9.5
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Alla recensioner(60)
Positiva recensioner(52)
Recensioner med foton/video(23)
Vänlig personal(6)
Negativa recensioner(1)
Gästanvändare
Rum Premier med trädgårdsutsikt
Bodde på juni 2024
Par
4 recension
8.5/10
Mycket bra
Publicerades 9 aug. 2024
Отдыхали в начале августа. Это не сезон. Пляж есть рядом с отелем, но в нём купаться нельзя! Только можно смотреть на красивый закат сидя на берегу! Все туристические локации ОЧЕНЬ далеко, берите на заметку! Персонал приветливый, все улыбаются. Уборка в комнате 50/50, постель меняют только когда ты скажешь, халаты тоже не обновляют, тапочки одноразовые прилагаются только тоже единожды ( нам ничего не меняли), только надо обязательно сказать. Для меня было странно, что каждый раз, персонал трогал мои вещи, на туалетном столике косметику (и видно что они протерли пыл поверхностно, но всё равно трогали) , либо на диване или кровати, они трогали мои вещи, это отвратительно! Мне приходилось всегда контролировать, не оставила ли я что-то не на своём месте и думать о том, будет ли трогать это персонал! Вещи просто лежат на стуле, они их сложат по своему! Или на диване лежат вещи, они положат их по-другому!!!! И ещё, мы заметили, что вода которая разлита по бутылкам, скорее всего разливается в эти сосуды повторно, потому что стеклянные бутылки все «заюзанные», что подвергается сомнению наполнения (откуда это вода?!). На счет питания, для кого как… Я ела только фрукты/йогурт и яичница, остальное всё безвкусно. Ужин 55$ ( у нас не был включен), вот он своих денег не стоит, всё отвратительно! Кроме лепешек которые они сами делают и фруктов😄 Молодой человек питался местной кухней, они её конечно могут готовить, а привычную еду (европейскую) конечно не очень вкусно готовят. Но а так как рядом не туристическая локация в котором расположен отель, то выбора в ресторанах и кафе - нет. Приходилось отдавать 55$ и есть что есть. Похудели на -3кг за 6 дней 🤪 СПАСИБО! ☺️
Översätt
Svar från boendet: Thank you for sharing your feedback about Anantara Kalutara! We’re delighted to hear that you enjoyed the location, service, and rooms at our resort. Regarding the beach access, we want to clarify that the beach adjacent to our resort is a public beach, and while we strive to maintain its cleanliness regularly, it can be challenging to control all aspects due to public access. Rest assured, we are committed to providing a pleasant environment for all our guests and are continuously working on ways to enhance the overall experience. We appreciate your understanding and hope to welcome you back for another enjoyable stay at Anantara Kalutara Resort. Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Gästanvändare
Rum Deluxe med lagunutsikt
Bodde på dec. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 13 jan. 2025
Fantastiskt hotell på alla sätt och vis! Hela faciliteten, från huvudbyggnaden till övriga allmänna utrymmen och rummen. Rummet kändes väldigt lyxigt och det är få gånger som jag har blivit så imponerad. Personalen inom samtliga områden (hotellvakter, receptionister, väskbärare, restaurang- och barpersonal (Nayoush med flera), städare och poolvakter (Sudiyou, Viraj med flera) var väldigt trevliga och serviceinriktade. All cred verkligen till hela hotellet! (Det enda lilla förbättringsförslaget jag har, är att man delar upp poolområdet mellan de som vill röka och de som vill ha det rökfritt).
Översätt
Gästanvändare
Bodde på jan. 2024
Familj
20 recension
10.0/10
Enastående
Publicerades 5 feb. 2024
安納塔拉的酒店一如既往穩定的奢華+服務好,孩子們也很喜歡裏面的攀巖和滑索活動。最贊歎的是她們的入住和離店儀式,滿滿的熱情和儀式感。還有幸觀摩了酒店為蘭卡獨立76週年舉辦的小而精緻的慶典活動,是個適合度假的有海又有瀉湖美景的很安靜的海邊酒店。
Översätt
Svar från boendet: Dear Guest UserThank you so much for taking the time out to write about your amazing experience in our Resort in Srilanka. We are extremely grateful to hear that you had a wonderful stay from the welcome to the goodbye and that you found our team members in the resort as well as our services and amenities were just wonderful. We are proud to offer a Suite, Luxury pool, comfortable beds ,Our beautiful landscape & variety of restaurants and lounges that satisfy all the needs of our guests along their stay. It is wonderful to hear how much you enjoyed your stay in our five-star luxury resort, and, to hear how wonderful our team members were and how they helped to ensure you had a memorable stay. We look forward to having you stay with us again soon in Anantara Kalutara in Srilanka!Kind Regards,Reshan KaluthanthriExecutive Assistant Manager
hideshanyan
Bodde på jan. 2024
Familj
17 recension
10.0/10
Enastående
Publicerades 8 feb. 2024
作為一個安納塔拉,就是各方面的標準的都到位了,酒店很漂亮,工作人員很友善,小童俱樂部的小姐姐NADEESHANI,非常的耐心,孩子們都非常喜歡和她玩,整個酒店讓人舒服自在
Översätt
6/9
Svar från boendet: Dear hideshanyanGreetings from Anantara Kalutara Resort! I am glad that you enjoyed our thoughtful hospitality by our top-notch team and that you were especially pleased with Nadeeshani. All we want is for our guests to leave with nothing but joyful memories of their stay. I am sure that Nadeeshani will be thrilled to know that he made your stay exceptional.All of us are looking forward to welcoming you back soon.Kind Regards,Reshan KaluthanthriExecutive Assistant Manager
Gästanvändare
Bodde på aug. 2023
Res med vänner
8 recension
10.0/10
Enastående
Publicerades 20 sep. 2023
酒店十分美麗。前台小哥特別熱情,代我們在酒店最好的view去拍照。入住和離店都有儀式,超讚。酒店有好幾個餐廳,口味很好。另外也有很多酒店的活動可以預訂:沙灘排球、森林瑜伽、溜索等
Översätt
Svar från boendet: Greetings From Anantara Kalutara ResortThank you so much for sharing your kind words with other travellers on this platform. I am delighted that you enjoyed your stay here at Anantara Kalutara and that our five-star resort impressed you with its wonderful ocean views, fine facilities, and first-class customer service for which we are renowned.It was an honor and a privilege to have you as our guest and we hope that you will come back and stay with us next time your plans bring you to Anantara Kalutara Resort. When you do decide to return, please do not hesitate to book directly with us so that we may personally assist you with your reservation and ensure that you receive our best available rates. Until next time,Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
mana358
Bodde på juli 2023
Ensamresenärer
7 recension
9.0/10
Utmärkt
Publicerades 1 sep. 2023
2日間1人での滞在。 ➕ スタッフみんながフレンドリー。 朝食ブッフェの品数。洋食、スリランカ料理、インド料理なんでもあるので毎日飽きない。 プールが2つあるので、混み合わなくていい。 ジムや毎日のプログラムがあり、朝と夕方のトレーニングに参加しましたが、私しかいなかったのでマンツーマンで教えていただきとても楽しかった。 掃除の方がとてもフレンドリー。 部屋も広々していて、鳥の声も聞こえてよかった。 近くのビーチでの夕日が毎日見ることができたこと。 ➖ 夜に少しだけお酒と何かをつまみたいと思った時に、イタリアンレストランは閉まっていて、バーを利用しようとしたところ、あまりベジタリアンやビーガンの選択肢がなかった。 周りは何もない。 近くのビーチは波が高すぎて泳ぐことはできない。
Översätt
Svar från boendet: Dear manaThank you so much for this incredible review. I am thrilled that our customer service impressed you so much. We really do take our guests' satisfaction very seriously and will go above and beyond to ensure that they feel like VIPs for the duration of their stay and that they leave our hotel with magnificent memories. We look forward to your next visit and please do not hesitate to contact us directly so that we may personally assist you with your reservation and ensure that you receive our best available rates. Until next time,Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
Gästanvändare
Rum Premier med trädgårdsutsikt
Bodde på juli 2024
Familj
4 recension
10.0/10
Enastående
Publicerades 11 aug. 2024
房間寬敞 設施齊全 環境巨美 服務人員各個都很有禮貌,就算不出酒店 也可以帶孩子玩的很開心
Översätt
Svar från boendet: Thank you for your wonderful review on Anantara Kalutara! We’re delighted to hear that you enjoyed your stay and appreciated our luxurious amenities, stunning views, and family-friendly environment. We look forward to welcoming you back for another memorable stay! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
sue2023dong
Bodde på juli 2023
Familj
4 recension
10.0/10
Enastående
Publicerades 14 aug. 2023
很喜歡的酒店風格,有特色細節,很有設計感;就是亞洲飲食很少,都是東南亞風味,中國胃的話有點選擇少。總體滿意
Översätt
Svar från boendet: Dear sue2023dongWe are delighted to hear about your experience at Anantara Kalutara Resort! The team strives to provide our guests with the warmest hospitality and most efficient service, and it makes me happy to hear this was achieved during your stay. Your compliments are not only rewarding, but also encouraging.Please visit us once again. We will be looking forward to having you back.Lashan Liyanage/Front Office ManagerAnantara Kalutara Resort
sxd475
Bodde på sep. 2023
Affärsresenärer
61 recension
10.0/10
Enastående
Publicerades 27 okt. 2023
到達的時候感受很不好,因為一直説查不到預訂記錄,等了1個小時,後面和攜程聯繫,對方的負責人才出現,升級了房間,還送了晚餐,還是攜程靠譜。酒店整體很大,靠海的房間視野還可以,餐飲基本符合預期,衹吃了蝦🦐,第二天離開時,有很多公司在這邊團建,人超級多,還是很local的一家酒店。
Översätt
Svar från boendet: Dear sxd475Thank you for taking the time to complete online review on CTRIP.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Lashan Liyanage/Front Office Manager
Sofia Z
Bodde på mars 2025
Familj
10.0/10
Enastående
Publicerades 2 apr. 2025
We’ve had a wonderful trip! Polite and friendly stuff, especially dear Suwidu ! Delicious cuisine, daily room cleaning and lots of entertainments! quiet beach for a whole family! We enjoyed Anantara Kalutara Resort so much! Hope to come back one day ❤️
Översätt
Svar från boendet: Dear Q2321MGsofiaz, Thank you for sharing your wonderful experience with us at Anantara Kalutara Resort. We’re delighted you enjoyed your stay and look forward to welcoming you back for more memorable moments at Anantara Kalutara! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
ralphy20007
Bodde på feb. 2025
Familj
10.0/10
Enastående
Publicerades 12 mars 2025
The oil tender Mr. Pumudith was just amazing and very tentative to every Detail. I tried to help him set my my pool bench and he’s like…NoI please I’m here for you. What an amazing guy. Please give this young man a raise. He deserves it and so much more. My daughters loved him.
Översätt
Svar från boendet: Dear ralphy20007, Thank you for sharing your wonderful experience with us at Anantara Kalutara Resort. We’re delighted you enjoyed your stay and noted your comments. Look forward to welcoming you back for more memorable moments at Anantara Kalutara! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Phil S
Bodde på feb. 2025
Par
10.0/10
Enastående
Publicerades 8 mars 2025
When you want peace & quiet. Perfect hotel, brilliant staff, gorgeous food. Restaurants are exceptional. Bar staff are outstanding. Special praise for; Nipun, Suranda, Thillina, Rohan, Kalutara, Gimata, Mishen. If you want a perfect relaxing break in Sri Lanka don’t look elsewhere
Översätt
Svar från boendet: Dear Phil S, Thank you for sharing your wonderful experience with us at Anantara Kalutara Resort. We’re delighted you enjoyed your stay and look forward to welcoming you back for more memorable moments at Anantara Kalutara! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
raorajeshm
Bodde på dec. 2024
Par
10.0/10
Enastående
Publicerades 30 jan. 2025
Great Staff. Julian at the gym is fantastic and provided very helpful tips on using the tread mill and did some great stretches. Nimesh at the front desk was helpful and patient. Bed was comfortable and ambience of the room and hotel is splendid. The property location between the sea and backwaters is beautiful.
Översätt
6/7
Svar från boendet: Dear roarajeshm, Thank you for sharing your wonderful experience with us at Anantara Kalutara Resort. We’re delighted you enjoyed your stay and look forward to welcoming you back for more memorable moments at Anantara Kalutara! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Y3462KS_
Bodde på dec. 2024
Par
10.0/10
Enastående
Publicerades 30 jan. 2025
Cool hotel with good, hospitable staff, interesting traditions. Since we are from Russia, Dilshon helped us a lot. It's a Russian-speaking staff member. We arrived at a hotel where there was to be a large local wedding and our room was needed by a guest. We were moved to better conditions in a hotel in tangal.
Översätt
Svar från boendet: Dear Y3462KS_, Thank you for sharing your wonderful experience with us at Anantara Kalutara Resort. We’re delighted you enjoyed your stay and look forward to welcoming you back for more memorable moments at Anantara Kalutara! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resort
Amer A
Bodde på dec. 2024
Familj
10.0/10
Enastående
Publicerades 21 jan. 2025
My stay at this hotel was an exceptional experience in every aspect. The hotel enjoys an ideal location and offers excellent services. The rooms were clean and well-maintained, with a clear attention to every detail. What made the stay even more remarkable was the team of staff, who were always helpful, friendly, and responsive to all my needs. They provided outstanding service that made me feel right at home. I look forward to returning in the future and highly recommend it to anyone looking for a memorable hotel experience. And I can't forget Mr Lashan, manager Ms Diani receptionist And the restaurant manager Who was behind all of this wonderful and memorable time The massage session at this place offers a unique experience that combines complete comfort with total rejuvenation. The environment is calm and relaxing, with elegant decor that creates a sense of tranquility from the moment you enter. The soothing atmosphere and pleasant aromas fill the space, preparing you for deep relaxation. The expert massage techniques, tailored to your needs, provide a sense of profound comfort and energy renewal, leaving you in a state of physical and mental balance. A luxurious experience worth repeating! Thanks for the wonderful experience at the spa Receptionist Mr Dilana Doctor tharushika Manager Shane Massage therapy Puii The best team ❤️
Översätt
Svar från boendet: Dear Amer A, Thank you for sharing your wonderful experience with us at Anantara Kalutara Resort. Your recognition of our staff members are truly amazing, will share the same with our team. Thank you for recommending Anantara Kalutara. We’re delighted you enjoyed your stay and look forward to welcoming you back for more memorable moments at Anantara Kalutara! Warm Regards, Keith Tomkies – Cluster General Manager Anantara Kalutara Resor