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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.1
Service4.2
Renlighet4.3
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AL83
Bodde på nov. 2024
Ensamresenärer
5 recension
4.7/5
Otroligt
Publicerades 7 jan. 2025
Comfortable 1 night stay. Meals at the hotel were delicious. The room was spacious and comfortable. There is a 7-11 across the road from the resort. Friendly and helpful staff.
Översätt
Gästanvändare
Bodde på maj 2024
Familj
3 recension
4.0/5
Mycket bra
Publicerades 14 juni 2024
Very good experience for private hot spring ,too much choice at buffets and staff are very helpful. Don't miss the souvenir shop.
Översätt
Dromago
Rum i japansk stil
Bodde på maj 2024
Familj
5 recension
4.5/5
Utmärkt
Publicerades 19 juni 2024
Near ropeway
Good food (breakfast and dinner)
Need car to access to hotel
Great view
Översätt
KohAngie
Bodde på juni 2024
Par
4 recension
3.7/5
Publicerades 25 juli 2024
The room airconditioning was not working and even after the maintenance staff came to check, there was nothing he could do. We had to open the window and we clouldnt sleep and there was no front service staff to enquire on change of rooms.
Översätt
Shixxy
Rum i japansk stil
Bodde på juni 2024
Familj
7 recension
4.5/5
Utmärkt
Publicerades 25 juli 2024
Huge hotel hosting a lot of tour groups. There's a lounge area with toys and games that kept the little ones entertained.
Översätt
Sukit
Rum i japansk stil
Bodde på okt. 2023
Familj
12 recension
3.0/5
Publicerades 13 nov. 2023
We reserved a room for a night. Here is our review.
The Location
This hotel is resided in Sounkyo area. It’s not far from Kurodake Ropeway and the town centre. It is perfect place if you want to
loam around Sounkyo.
The Room
The Japanese style room is large but we found a large stain on the ceiling. It seems like there was a leak from the room in the above floor. The bath room (toilet) is very small but it’s fine for us.
The Service
I think they are not welcome Thai guests. My girlfriend’s mom is disable. She can’t walk longer than 10 steps before failing down. So, my girl’s dad wants to temporary park at drop off area to assist her to the lobby area and drop our luggages. However, the hotel staff banish us. He told us to go to park at parking area and let us walk on the slipping floor to the front with our luggages by ourselves because he had to services the Japanese group and the bus will park at the drop off soon.
The reception staff also not told us anything about private onsen, but I can read Japanese so I knew that they have the service. Even though we want to reserve private onsen but they are not let us use until 10 pm. This is not because they have full booked, but it because they don’t want to talk with us. Our Japanese friend can reserved the service early than 2 pm although they made a reservation late than us. It is so unfair, so we dropped it. On the good side, the dinner and breakfast were the best part of their service.
The Amenities
They provide all necessary amenities including shirt and pant for the guest. Although, we have to bring it from the lobby by ourselves.
Översätt
Sukit
Japanskt modernt rum
Bodde på okt. 2023
Bokat för andra
12 recension
2.7/5
Publicerades 13 nov. 2023
I have already wrote my review in another comment.
Översätt
Gästanvändare
Japanskt modernt rum
Bodde på juli 2023
Par
2 recension
4.0/5
Mycket bra
Publicerades 27 aug. 2023
Big hotel in Japanese Onsen town. Nice and spacious rooms with river view, big Onsen bath. Buffet meals are only average, random selection of dishes and not best quality (pro tip: stick with Japanese and avoid the Western choices)
Översätt
Anonym användare
Japanskt modernt rum
Bodde på juni 2023
Par
13 recension
4.0/5
Mycket bra
Publicerades 21 juli 2023
Check in was smooth
Staff also informed we were able to utilise another open air onsen at the other hotel nearby managed by the same hotel group.
Översätt
Jaywww
Japanskt modernt rum
Bodde på jan. 2024
Par
11 recension
5.0/5
Enastående
Publicerades 5 maj 2024
Very good location
Nice Onsen
The environment is very cozy
Great staff service
Översätt
Gästanvändare
Japanskt modernt rum
Bodde på feb. 2024
Par
19 recension
3.0/5
Publicerades 7 mars 2024
very clean and tidy!!!! will recommend it to everyone else!!