För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Svar från boendet: Good day,Thank you for taking the time to share your hotel experience with us. We have shared your feedback with the hotel staff as a way of celebrating the great service we delivered. Once again thank you for taking the time to share your feedback with us. We look forward to welcoming you back when your travels bring you back in the area.Kind regards,Samuel SembatyaFront Office Manager Best Western Plus the Athena Hotel
Svar från boendet: Good day,Thank you for taking the time to share your hotel experience with us. We have shared your feedback with the hotel staff as a way of celebrating the great service we delivered. Once again thank you for taking the time to share your feedback with us. We look forward to welcoming you back when your travels bring you back in the area.Kind regards,Samuel SembatyaFront Office Manager Best Western Plus the Athena Hotel
mohamed m
Bodde på nov. 2024
Ensamresenärer
4.0/5
Mycket bra
Publicerades 25 nov. 2024
Friendly staff, clean rooms, beautiful ambiance at the pool side and a peaceful gymnasium. You will enjoy the king prawns and the warm welcome at the bar. The reception staff make sure you will have a beautiful day ahead. Don't forget to walk down the street nearby to indulge yourself with some excellent music at the vibrant night clubs around.
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Svar från boendet: Good day Mohamed, Thank you for taking the time to share your hotel experience with us. Its always exciting to here from those that matter the most, you! Your feedback has been shared with the hotel staff as a way of celebrating the great service we delivered. We look forward to welcoming you back to the property when your travels bring you back in the area. Kind Regards The Athena Hotel.
Ferdinand M
Bodde på nov. 2024
Ensamresenärer
5.0/5
Enastående
Publicerades 3 nov. 2024
This is one of the best hotels I have ever been. The room is positioned for ample sunlight and quietness. So spacious and exceedingly clean. The staff are a happy team which brings good energy. The food is very tasty yet costs reasonably. I would recommend Hotel Athena if one wishes to come to Uganda. A fresh environment with very professional staff.
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Svar från boendet: Good day, Thank you for taking time to share your hotel experience with us. Its always encouraging here from those that matter the most, you ! I have shared your feedback with the hotel staff as a way of celebrating the great service we delivered. Once again thank you for taking the time to share your feedback with us. We look forward to welcoming you back in the near future. Kind regards The Athena Hotel.
Hellen K
Bodde på okt. 2024
Ensamresenärer
5.0/5
Enastående
Publicerades 19 okt. 2024
The hotel is located in a peaceful quiet area, has spacious clean modern rooms and offers various amenities including an outdoor swimming pool and a fitness center. The customer service team is excellent. The background music playing in the corridors is very well selected and is soothing!
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Katusiime S
Bodde på sep. 2024
Ensamresenärer
5.0/5
Enastående
Publicerades 26 sep. 2024
From the security to the front desk staff and other staff at large. They were super helpful. I would say like a hive mind all up to one task and that’s to assist and make one feel at home. I don’t remember all names but the housekeeping team was super clean. Grace at the restaurant was just amazing.Definitely coming back !!!!
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Svar från boendet: Dear our esteemed Guest, Thank you for taking time to share your hotel experience with us. Your feedback is very important to us! It has been shared with the hotel team as a way of improving the services we provide to you and other Guests. We look forward to welcoming you back when your travels bring you back in the area. Kind regards.
matovu g
Bodde på sep. 2024
Ensamresenärer
5.0/5
Enastående
Publicerades 25 sep. 2024
My experience during my stay was truly exceptional! The staff at the reception went above and beyond to assist me, and their efforts truly enhanced my overall experience. I was very impressed with the warm welcome, and I am already looking forward to my next visit.
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Svar från boendet: Thank you so much for your kind words! We’re thrilled to hear that our reception staff made such a positive impact on your stay. It’s always our goal to provide a warm welcome and exceptional service. We can’t wait to welcome you back for your next visit! Safe travels until then!
Catherine N
Bodde på sep. 2024
Res med vänner
5.0/5
Enastående
Publicerades 23 sep. 2024
The private poolside is so beautiful and cozy…it was perfect for our small intimate function. The staff were super helpful, they were eager to help with whatever we wanted. And compliments to the chef because the ribs are to die for. I’ll definitely be back.
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Svar från boendet: Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the private poolside and found it perfect for your intimate function. Our team always strives to provide exceptional service, and we're glad they could assist you. We're also delighted you loved the ribs, we'll be sure to pass on your compliments to the chef! We can’t wait to welcome you back for another memorable experience.
Jegede Y
Bodde på sep. 2024
Affärsresenärer
5.0/5
Enastående
Publicerades 20 sep. 2024
I enjoyed the cleaniness, serenity, breakfast and customer service. The overall experiemce was pleasant and I will recommend the hotel for anyone looking for decent accomodation with some luxury. One thing I noted though is the limited menu for dinner, you can look at adding more options.
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Svar från boendet: Dear our esteemed Guest, Thank you for taking time to share your hotel experience with us. Your feedback is very important to us, it has been shared to the hotel team as a way of improving the services we provide to you and other Guests. We look forward to welcoming you back when your travels bring you back in the area. Kind regards.
Francis C
Bodde på sep. 2024
Ensamresenärer
5.0/5
Enastående
Publicerades 20 sep. 2024
The hotel is the best by all standards at Bugolobi Uganda. I would always recommend any person on a business trip to Uganda. I would urge management to maintain the same standards. Kind and professional employees willing to support and make your stay homely. Judith in charge of room cleanliness is the best!!
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Svar från boendet: Dear Francis. On behalf of the entire hotel team, I want to thank you for sharing about experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with the Associates as a way of celebrating the great guest experiences delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind Regards
Iam D
Bodde på aug. 2024
Familj
5.0/5
Enastående
Publicerades 26 aug. 2024
The staff were incredibly friendly and helpful, from the front desk to the housekeeping team. They went above and beyond to ensure our stay was comfortable. The room was spacious and modern, with a comfortable bed and excellent amenities. The breakfast buffet was diverse and delicious, with a wide range of options. I was particularly impressed with the hotel's attention to detail and commitment to customer satisfaction. *Pros:* - Excellent location - Friendly and helpful staff - Modern and comfortable rooms - Delicious breakfast buffet - Attention to detail and commitment to customer satisfaction *Cons:* None *Rating:* 5/5 stars *Would I stay again?* Absolutely!
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Svar från boendet: Your feedback is truly appreciated and serves as motivation for the team to continue providing excellent service to all our guests. We look forward to welcoming you back on your next visit
Josman J
Bodde på aug. 2024
Res med vänner
5.0/5
Enastående
Publicerades 25 aug. 2024
I’ve got to give it to The Athena Hotel, i mean one of the best for sure, very good professional service delivery, so welcoming and caring, the place looks so good looking, clean and organised. And for the food its just out of this world, very very delicious and always in time, worth every penny, cheers to the Chef. I would say generally my experience at the Athena was very amazing and all worth it. Kudos to you Athena. 10/10
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Svar från boendet: Your feedback is truly appreciated and serves as motivation for the team to continue providing excellent service to all our guests. We look forward to welcoming you back on your next visit.
Reyy M
Bodde på juli 2024
Res med vänner
5.0/5
Enastående
Publicerades 25 juli 2024
The ambiance of the place is extraordinary and the service is impeccable they barman really know how to whip up a very clean and splendid cocktail and I was wowed by the scenery at the pool side and it’s so close and accessible in terms of reach to other nearby major attractions
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Svar från boendet: Your feedback is truly appreciated and serves as motivation for us to continue providing excellent service to all our guests. We look forward to welcoming you back on your next visit.
Paradise55666581971
Bodde på juli 2024
Affärsresenärer
4.0/5
Mycket bra
Publicerades 24 juli 2024
Good hotel in Kampala all business meeting and safety is good. So as I sated there for many times before I will inform you that we can get good food and there security is also good the swimming pool for all I recommend the hotel for business meeting and travelers for comfortable stay
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Svar från boendet: Thank you so much for your kind words and positive review. We Looking forward to hosting you again.
Happiness59962572674
Bodde på apr. 2024
Ensamresenärer
4.0/5
Mycket bra
Publicerades 23 apr. 2024
Initially, I was unsure of what to expect when the taxi driver mentioned the hotel was far from the center. Upon arrival, the hotel appeared small yet clean. My first interaction with the receptionist was a surprise; despite having paid for the entire week via Priceline, I was asked to pay for the night. Exhausted, I complied, hoping to resolve the issue later. The next day, after inquiring, I was assured that they would sort it out with Priceline and that my credit card could cover any expenses. Two days later, the manager, Ratan, apologized and rectified the situation. The hotel boasts spacious rooms with large, comfortable beds and ample living space. The bathrooms are well-appointed, and the shower provides both hot and cold water satisfactorily. The breakfast offered was simple and straightforward, nothing fancy. The staff is exceptionally polite and efficient. Despite my initial skepticism about staying at Best Western Athena, overall, it turned out to be a pleasant experience.
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Svar från boendet: Greetings Mr. Teka, on behalf of Best Western Plus The Athena Hotel, I would like to take this opportunity and thank you for the wonderful feedback. we are looking forward to your next stay and we promise to make it more memoriable. Kind Regards, Maria Assistant Front Office Manager.