Dichang Resort & Hotel

Very spacious rooms with all amenities. Comfortable beds and well equipped washrooms. Staff is very courteous and helpful. Excellent quality and quantity of food at the restaurants. Tea/Coffee not served other than breakfast times. Resort lacks maintenance.

The property is good but the service is horrendous. The room was not properly cleaned. In the blanket, we found strands of long hair which i assume of the previous guests who slept on the bed. The room service did not clean it properly before checking us in. We had breakfast included in our stay, so when we called the reception in the morning about where we could go to have our breakfast, they informed us there will not be any buffet because there was a wedding taking place on the property that day. The breakfast hall was reserved for them only. We can however order our breakfast in our room. Also, there was a restriction on how much we can order, because when we asked for two sandwiches and a paratha they said we can only order one and not two. I have never heard of such breakfast rules in any hotel or resort i have stayed in. After checking out, they refused to drop us to our cab waiting at the main gate. They had this electric rickshaw to drop the guests to and from the main gate. But they made an excuse that it wasn't available at the moment. So we had to take our luggage with us and walk to the main gate from our cottage and not a single staff came to help. It was disappointing. I will not probably choose this place the next time.

I stayed at disang for one night, and upon entering my room, i discovered a cockroach on the floor. The room had an unpleasant odor, and the basin was clogged, indicating low hygiene standards. Room service was slow, and it would be beneficial for the resort management to improve this aspect. At night, the air conditioning unit leaked, and my clothes, which i had placed on the table beneath it, ended up damp. I recommend checking the ac system first thing in the morning. Additionally, i found that a buffet breakfast was not available only room order available which is surprising for a resort in this price range. In today's market, many comparable resorts provide a buffet breakfast, so i urge the management to consider this offering.