Hotel Vassi Palaze

I am writing to express my extreme dissatisfaction with the unacceptable conditions I experienced during my recent stay at the hotel, My booking was made through your platform under my name. Upon arrival on the night of, I was immediately concerned by the state of the hotel premises. The lobby was dimly lit with only a single small light source, creating a hazardous environment. Due to the inadequate lighting, I was forced to use the flashlight on my mobile phone to navigate to the elevators. The conditions within my assigned room were even more alarming and fell far below acceptable standards of hygiene and comfort. Specifically, I encountered the following issues: * Bed Bugs: The presence of bed bugs was evident in the bedding. I experienced [Describe the evidence of bed bugs, e.g., bites, visible insects, stains on the sheets]. This made it impossible to have a restful or hygienic sleep. * Lack of Hot Water: Throughout my stay, there was no hot water available in the bathroom. This made basic hygiene practices uncomfortable and difficult. * Unclean Toilet: The toilet in my room was not clean upon my arrival. This further contributed to the unsanitary conditions of the room. These conditions made my stay at not only unpleasant but also deeply concerning from a health and safety perspective. The state of the hotel was a significant departure from the standards one would reasonably expect from a hospitality establishment and was certainly not worth the money paid. I request a thorough investigation into these issues and expect a satisfactory response outlining the steps you will take to address these serious deficiencies. It is totally worthless for the payment made by me please remove this hotel from your platform since it will reflect your credentials.

This is a lodge, not a hotel. Basic amenities include AC but the remote doesn't work, the toilet is so dirty that one doesn't feel like going there. As per this location, the room rate is ₹600 to ₹700

Hotel was not clean shady place with no amenities like towel soap shampoo nothing was provided it was better to stay on road than that hotel

Stayed in a deluxe double bed room, room not clean, bathroom taps not working properly. Bed sheets are in torn condition. Not worth the money.

Good stay. Staffs are friendly and caring. Good complimentary breakfast. Have good veg and non veg options.

Good Place. Commute Friendly and Economical. Staff's are polite and friendly. Good Complimentary Breakfast.