Heritance Kandalama recensioner

Have to put a scanning system to the guest security,Zero at present,They don’t answer when asked,Hotel or the company AitkinSpence is only after your money,This is from my personal experience,After staying there during the Arugambai terrorist threat and the US,UK and few other countries issued a warning to their citizens,We are from the UK,We were concerned about it they just ignored us,Anyone could have carried explosive inside,Because none of my luggage was scanned.I have asked the hotel and the company for an explanation still no answer, my stay was on 23rd to 25th of oct 2024,,I would tell anyone wants to stay here to check this first.I am attaching few pictures of concern,I did warn them that If there is no response from them my review will be the truth,Still they are not bothered,I have more to write but I will stop here.

Beautiful resort. The decor in the rooms is a bit dated but authentic to the architect. Would like to see the rooms updated a bit but still 100% worth it and would stay here again as is.

Our vacation in kandalama hotel was extraordinary! The view, food, atmosphere and the service were spectacular! And of course the phenomenal architecture of the one and only Mr Geoffrey Bass, which have made this masterpiece.

Although a little far from sigiriya, but beautiful view with lake and hill,also can see the lion rock.There are many local food in breakfast,everything everywhere make you relaxed.

The heritage Kandalama Hotel is in the heart of the Gungal near a lake. The hotel was designed with consideration and respect for the environment, the animals that live there and the nature that surrounds the hotel. The room is cozy and well-equipped and includes a balcony overlooking the jungle. The infinity pool overlooks a lake where elephants and birds stay. We received a pleasant welcome from the hotel staff. The dining room is immersed in green and the breakfast is great. We received excellent service and personal attention from the entire staff at the hotel. We arrived at the hotel without luggage and they made sure to coordinate the arrival of the luggage for us. We liked Nalinda the kind guide from the hotel who took us on a morning tour and since then we became friends. Nalinda took care of our well-being even after we left the hotel. Thank you very much for a pleasant stay. Definitely recommended for those who want to rest and relax in a dreamy place.

Nice service and great view! Specially in the early morning, standing on the terrace waiting for the sun rises, magnificent landscape view and colorful scenery. The decoration and facilities in the room have great taste too.

Amazing hotel, wonderful hospitality and beautiful views. If you’re visiting Danbulla/Sigiriya, I would recommend this place if you’re up for pleasant experience. Special shout-out to one of the staff, tall young chap who works evening shifts (didn’t get his name), aided us with booking a tuk tuk for our early morning trip to sigiriya rock and even checked with us after we came back our trip. Outstanding.

So nice hotel, nice restaurant, nice pool, nice facilities. Everything is perfect.

Can't recommend this Heritance Kandalama enough - amazing location, everyone who worked there was brilliant and friendly, rooms were big and clean, the food (breakfast and dinner) was incredible and they kindly organised all sorts of trips on our behalf at a fair rate.

Why doesn’t have usb port?

Beautiful resort! High level of service. Very peaceful and beautifully located. Highly recommended. We were supposed to stay one night, but we added an extra night. The building is set uniquely in the jungle and has a beautiful infinity pool. Rooms have wooden panelling and air a different era. Bathroom could use a little modernization, but not a big issue. Hot water was plentiful, room service was very tasty. For travel to and from the resort we used Athalanga, as we read the hotel overcharges for taxi’s.

Absolutely stunning architecture which accommodates and works with the natural rock formations, the hotel looks like it sprung straight out of earth as a part of the forest. Incredibly helpful and hospitable staff. Beautiful view of Sigiriya and Dambulla rock. We saw elephants swimming in the Kandalama reservoir from our room. All-in-all an amazing stay!

失望的體驗，令人遺憾的服務 慕名入住了坎德拉瑪酒店（Kandalama Hotel），這是我這次21天斯里蘭卡行程中住得時間最長的酒店——一共6晚。作為巴瓦設計的代表作之一，我對它寄予厚望，但整體體驗卻讓我感到相當失望。 從辦理入住開始，服務的缺失就顯而易見。和我此行入住的其他六家酒店相比，無一例外每家酒店都會從下車開始有人迎接並且清楚我的入住情況，而坎德拉瑪酒店卻完全沒有這種安排。我被帶到一個公共休息區，那裡剛好有一車旅行團的人在辦理入住。我特意告訴服務員我是一個人，並不和旅行團同行，但仍被晾在一旁，直到旅行團全部辦理完，我才主動詢問如何辦理入住。最後，在我司機的幫助下，一位經理才過來協助辦理，並告知我的房間被升級為和巴瓦同款的房型，全酒店只有三間這樣的房型。聽到這個消息，我一度感到興奮，加上行李員態度友好，這讓我對酒店的初印象稍有緩和。 但接下來的經歷卻令人無語。 第二天早晨，吃完早飯準備回房間開視頻會議，突然聽到頭頂傳來敲打和電鑽聲。我連續打了四次電話才接通前台，對方第一反應竟是讓我去公共區域開會。我告知前台，我需要電源，而且不想打擾其他人，最終對方讓我去商務中心，但又讓我自行尋找位置，毫無引導服務。最終，在我與前台反覆溝通後，裝修聲音才停止。 更糟糕的是，這並非一次偶然事故。入住後的第四天早上5點多，我被一聲巨響驚醒，隨後又是裝修的噪音。我再次致電前台要求停止聲音，但接待員始終表示“經理會來找我”，我告訴他不需要經理來找我，衹需要停止裝修，因為我還要繼續睡完。對方完全忽視了我“衹需要安靜”的訴求，最後還是經理打電話給我，折騰了十幾分鍾後，噪音停止，但我再也無法入睡。 此外，酒店陽台的反鎖設計也令人無語。當我隨手關上陽台門時，竟發現自己被反鎖在外面。幸運的是，我帶了手機，聯繫了司機，酒店工作人員才在30分鐘後趕來解鎖。他們解釋説這是為了防止猴子進入房間，但完全忽視了客人被反鎖的風險。 當然，酒店也有一些優點。打掃房間的服務員非常友好，餐廳菜品種類豐富，巴瓦的設計確實出色，酒店的整體建築與自然融為一體，令人印象深刻。但遺憾的是，這些優點無法掩蓋服務的種種缺失和混亂。 作為一間以設計聞名的酒店，服務水平實在令人失望。如果你對巴瓦的建築充滿興趣，或許值得來這裏短暫停留感受他的設計，但若希望享受一次舒適的入住體驗，可能需要三思。

Bawa 的作品，在陽台上還看見了猴子，晚上回房間看見了 fishcat。不敢細看走廊的天花板，到處是壁虎。 進酒店的時候還在路邊看見也野象，我們 high 的不行，司機怕得不行 風景很好，雖然但是，還願意去住兩天